Direct Supply is building the future of healthcare technology with industry-leading products, solutions, and platforms to help improve the lives of millions of seniors and those who care for them.
The Account Manager position drives revenue and margin growth across a defined territory of Senior Living customers through proactive, consultative inside sales. This role builds customer relationships, expands recurring supply sales and capital equipment opportunities, and delivers solutions that meet customer needs and support business goals.
As part of an integrated sales team, you'll partner with Capital Sales Consultants and internal teams to align account strategies and deliver a coordinated customer experience. Success in this role requires consistent sales performance, proactive customer engagement, and effective use of technology and data to drive growth and productivity.
What You’ll Do and Impact:
- Own and grow a defined territory of Senior Living customers, driving revenue and margin performance across supply and capital equipment sales.
- Build trusted customer relationships through phone, email, and digital engagement to understand needs and expand business opportunities.
- Execute proactive outbound sales activities to generate leads, advance opportunities, and achieve sales targets.
- Develop and execute account plans using customer insights and sales data to prioritize growth opportunities.
- Manage sales pipelines and customer activities in CRM systems to maintain accurate forecasts and ensure consistent follow-through.
- Leverage AI-enabled insights, analytics, and digital sales tools to identify opportunities and improve selling efficiency.
- Partner with Capital Sales Consultants to coordinate sales opportunities and deliver solutions aligned with customer needs.
- Apply knowledge of Senior Living operations, purchasing patterns, and product solutions to provide relevant recommendations.
- Collaborate with internal teams to resolve customer needs and deliver a consistent customer experience.
- Monitor territory performance to identify gaps, adjust selling strategies, and achieve revenue and margin goals.
What You’ll Bring:
- Bachelor's degree or equivalent relevant experience.
- Demonstrated success in a customer-facing sales or account management role, consistently achieving sales performance targets.
- Experience generating leads, managing sales pipelines, and converting opportunities through proactive outreach and consultative selling.
- Proficiency with CRM systems, sales analytics, and digital tools to manage customer relationships and sales opportunities.
- Ability to apply AI-enabled sales tools and data insights to improve productivity and selling effectiveness.
- Ability to build customer relationships, understand business needs, and communicate solutions effectively across multiple channels.
- Strong organizational and account planning skills, with the ability to prioritize opportunities and manage competing demands.
- Ability to quickly learn and apply new technologies, sales processes, and product knowledge.
Job to be performed in the location listed. Generous benefit package available.
© 2013 to 2026 Direct Supply, Inc. All rights reserved.
Skills Required
- Bachelor's degree or equivalent relevant experience
- Demonstrated success in a customer-facing sales or account management role
- Consistently achieving sales performance targets
- Experience generating leads, managing sales pipelines, and converting opportunities through proactive outreach and consultative selling
- Proficiency with CRM systems, sales analytics, and digital tools
- Ability to apply AI-enabled sales tools and data insights
- Ability to build customer relationships, understand business needs, and communicate solutions effectively
- Strong organizational and account planning skills
- Ability to prioritize opportunities and manage competing demands
- Ability to quickly learn and apply new technologies, sales processes, and product knowledge
Direct Supply Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Direct Supply and has not been reviewed or approved by Direct Supply.
-
Retirement Support — Retirement savings are emphasized through a 401(k) with company match and stock contributions, alongside an employee‑owner model. Feedback suggests these features are a standout part of the total rewards package.
-
Strong & Reliable Incentives — Incentives such as annual profit sharing and bonuses are consistently highlighted as meaningful components of pay. Feedback suggests these payouts complement base salary and contribute materially to total compensation.
-
Wellbeing & Lifestyle Benefits — Wellbeing resources include a full on‑site wellness center with gym, classes, and recreational courts, plus a dog‑friendly campus and on‑site café. Flexible work options and everyday perks like complimentary beverages and membership reimbursements add tangible lifestyle value.
Direct Supply Insights
What We Do
For 35 years, Direct Supply has been dedicated to delivering innovative solutions to the toughest challenges facing the Senior Living industry. Now more than ever, we’re inspired by our customers’ commitment to serving America’s seniors during COVID-19 and beyond. From creating safe, desirable spaces and boosting operational efficiency, to helping our customers improve care outcomes and easily procure the right products at the best value – we’re constantly expanding our offering and developing new technologies to meet the complex and evolving demands of Senior Living.
