Account Manager
Driving Customer Value Through Technical Expertise, Sales Support & Operational Excellence
Do you enjoy partnering with customers to deliver innovative chemical solutions that enhance refinery performance?
Are you motivated by the opportunity to build trusted relationships, solve complex operational challenges, and drive commercial success?
Partnering with the best
Baker Hughes is a global energy technology company operating in more than 120 countries. Within our OFSE – Process Solutions – Chemicals (NAL Downstream) business, we deliver high‑performance chemical solutions and technical services that support safe, reliable, and efficient refinery operations. Our teams work closely with customers to optimize performance, reduce risk, and drive continuous improvement.
Fueling your passion
As an Account Manager, you will play a key role in supporting customer accounts, executing chemical program performance, and enabling commercial success. You will help strengthen account relationships, coordinate technical service delivery, and contribute to identifying new opportunities that add value for the customer.
You will support both field operations and commercial activities to ensure compliance, quality of service, and effective communication between customer teams and internal stakeholders.
As an Account Manager, you will be responsible for:
Building long‑term relationships by providing effective account management and understanding customer operational and business needs.
Identifying, coordinating, and collaborating with cross-functional teams to drive projects, technical sales initiatives, and innovative customer solutions.
Preparing and delivering business reviews and technical presentations to customers, leadership, and internal teams.
Managing day‑to‑day operations of refinery chemical programs, including service activities, delivery systems, and performance monitoring.
Supporting technicians and account representatives to ensure accurate execution of chemical applications and service standards.
Demonstrating strong communication skills and the ability to build trust with both customer teams and internal business partners.
Ensuring full compliance with Baker Hughes Sales & Service Standards at key customer accounts.
To be successful in this role you will:
Have experience in refinery operations, downstream chemicals, process treatment, or industrial service delivery.
Have demonstrated strong communication, teamwork, and relationship‑building skills.
Have the ability to manage multiple priorities in a fast‑paced, customer-facing environment.
Have sound analytical and problem-solving abilities to support chemical program performance.
Have been able to support both commercial sales activities and technical field operations effectively.
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.
Working with us
At Baker Hughes, we believe our people are our greatest strength. We foster an inclusive and collaborative environment where employees are encouraged to grow, innovate, and excel.
Working for you
Our innovations have transformed the energy industry for over a century. To continue progressing, we look for individuals who embrace change and contribute to building the future.
What You Can Expect
We offer a comprehensive rewards package, including:
Work-life balance and well‑being support
Competitive medical and health benefits
Life insurance and disability programs
Financial savings and investment programs
Additional elective or voluntary benefits
This position requires valid work authorization in the country of employment. The employer is unable to sponsor work authorization for this role at any time.
You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
The Baker Hughes internal title for this role is: Sales Specialist - Sales Enabler
Skills Required
- Experience in refinery operations, downstream chemicals, process treatment, or industrial service delivery
- Strong communication, teamwork, and relationship-building skills
- Ability to manage multiple priorities in a fast-paced, customer-facing environment
- Sound analytical and problem-solving abilities to support chemical program performance
- Ability to support commercial sales activities and technical field operations
- Valid work authorization in the country of employment
Baker Hughes Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Baker Hughes and has not been reviewed or approved by Baker Hughes.
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Retirement Support — Feedback suggests retirement contributions combine automatic employer funding with a dollar‑for‑dollar match, with immediate vesting on the match. This structure can meaningfully increase savings for employees who participate consistently.
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Equity Value & Accessibility — Feedback suggests a discounted employee stock purchase program with regular purchase periods and no brokerage fees provides accessible ownership upside. Program parameters are clearly laid out through the benefits hub and plan materials.
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Leave & Time Off Breadth — Feedback suggests exempt staff have flexible, manager‑approved time off while non‑exempt employees accrue vacation and receive paid personal time. Company‑paid holidays and paid parental leave further broaden time‑away options.
Baker Hughes Insights
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