Account Manager

Posted 10 Hours Ago
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Orange, CA, USA
In-Office
Entry level
Healthtech
The Role
Manages assigned customer, broker, and client accounts by building relationships, coordinating solution delivery, supporting enrollment and sales activities, tracking account metrics, communicating initiative progress, and identifying growth opportunities. Serves as the primary point of contact, handles day-to-day service needs, assists with escalations, and collaborates with internal sales and cross-functional teams to meet customer objectives.
Summary Generated by Built In
Overview

Marketing Account Manager will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functioning internal teams to ensure the timely and successful delivery of our solutions according to customer needs. 

Responsibilities
  • Complete sales related marketing projects that includes running proposals and reports
  • Providing assistance to sales representatives and the broker community
  • Providing enrollment support to brokers and clients
  • Operate as the lead point of contact for any and all matters specific to your customers
  • Build and maintain strong, long-lasting customer relationships
  • Develop a trusted advisor relationship with key customer brokers and clients
  • Assisting in the servicing of current brokers and clients day to day needs
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external brokers, agents and clients
  • Forecast and track key account metrics
  • Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
  • Assist with high severity requests or issue escalations as needed
Qualifications
  • Knowledge of marketing principals
  • Ability to work under pressure to meet deadlines and attention to detail
  • Excellent analytical skills
  • Organizational skills
  • Interpersonal skills
  • Numerical skills
  • Verbal communication skills
  • Effective presentation skills
  • Ability to learn and navigate the companies computer systems
  • Demonstrate ability to solve problems and suggest appropriate solutions
  • Highly self-motivated

Skills Required

  • Knowledge of marketing principles
  • Ability to work under pressure and meet deadlines
  • Attention to detail
  • Excellent analytical skills
  • Organizational skills
  • Interpersonal skills
  • Numerical skills
  • Verbal communication skills
  • Effective presentation skills
  • Ability to learn and navigate company computer systems
  • Problem-solving ability and ability to suggest appropriate solutions
  • Highly self-motivated
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The Company
7,200 Employees
Year Founded: 2022

What We Do

Sonrava Health is the parent organization of a national family of health and wellness companies focused on expanding access to affordable, accessible dental and vision care. Through affiliated dental, orthodontic, and vision brands, it provides general and specialty dental services, dental and vision plans, provider-network solutions, and direct-to-consumer products. Its mission emphasizes whole-person health, exceptional patient experiences, clinical excellence, quality, value, and innovation.

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