Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.
ACCOUNT MANAGER
We’re seeking an Account Manager to join our global sales team. The Account Manager will report directly to the Head of Meeting & Event Sales.
What You’ll Do:
- Maintain extensive knowledge of Convene Hospitality Group’s products and locations while building the brand locally and regionally.
- Possess a clear understanding of the portfolios business plan, locally, regionally and globally, ensuring that all personal targets are achieved to meet the overall sales objectives
- Conduct and coordinate thorough site inspections, virtual tours and demos, client appointments, account development meetings and assist with quarterly business reviews with your key accounts.
- Discover new local meeting and event decision makers, maintain and grow current and prospective clients, referral partners and new business contacts.
- Rapidly respond to all client enquiries and other communication and maintain up to date account detail for all relevant key accounts that you are responsible for.
- Generate, negotiate and close agreements to client specifications while adhering to internal pricing guidelines.
- Maintain thorough knowledge of competitive sets and relationships with counterparts.
- Attend relevant networking events and host regular familiarisation trips for your accounts in
order to maintain, grow and prospect new business - Cultivate relationships with allocated key accounts through consultative sales efforts to reach
and exceed commercial goals. - Owns and cultivates a number of accounts that are selected based on location, volume and
spend. - Responsible for soliciting and securing repeat business associated to their allocated account
deck and pipeline. - Optimise conversion and adapt process where required to achieve conversion goals for both new and existing business
- Lead on and process all enquiries in a timely manner, aligned with CHG sales strategy.
- Create, maintain and where required liaise with your Line Manager(s) to build Account Plans for your allocated accounts and to map out organisational structure in order to identify further growth opportunities.
- Support the wider regional sales efforts in increasing market share and optimising value for clients across the portfolios brands.
- Optimise client experience and maximise revenue opportunities through technology and other event upsells to create additional revenue channels.
- Identify potential accounts which may benefit from a Platform Partnership Agreements (MSAs) that support the organisation’s revenue strategy and growth of the Meetings and Workplace portfolio.
- Aggregate and record key account intel, metrics and feedback in CHG’s CRM to maximise insight.
What We Look For:
- Minimum 2 years sales sales-related experience
- Experience with physical or virtual events, real estate, or flexible workspaces, a plus
- Excellent written and verbal communication skills
- Strong time management and organizational skills
- Ability to effectively build relationships with clients
- Ability to work well with other team members
We’re Here For You:
At Convene Hospitality Group, we want you to feel supported in every part of your life. Here’s what you can expect:
- Health & Wellness: Private medical insurance, subsidised fitness and eye care, plus well-being and personal support programs. Because your well-being matters, inside and outside of work.
- Time Off & Balance: 25 days annual leave, bank holidays, and company sick pay.
- Financial Benefits: Bonus scheme, interest-free loans for rail travel or further education, and a Cycle to Work program. We invest in you so you can grow personally and professionally.
- Growth & Recognition: Career development opportunities and programs to celebrate your achievements.
- Community & Impact: Volunteer, donate, and make a real impact through your work.
At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.
Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.
Skills Required
- Minimum 2 years of sales-related experience
- Experience with physical or virtual events, real estate, or flexible workspaces
- Excellent written and verbal communication skills
- Strong time management and organizational skills
- Ability to effectively build relationships with clients
- Ability to work well with other team members
Convene Hospitality Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Convene Hospitality Group and has not been reviewed or approved by Convene Hospitality Group.
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Leave & Time Off Breadth — Time off programs are described as generous, including flexible PTO for salaried staff and extended company holidays. Feedback suggests the extra WISH week adds meaningful additional leave for personal development or service.
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Healthcare Strength — Health coverage breadth is notable, with multiple medical options, dental/vision, disability, a virtual health advocate, and Eden Health access. Fertility and family‑planning support via Kindbody further strengthens the offering.
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Wellbeing & Lifestyle Benefits — Day‑to‑day perks such as free meals, snacks, coffee, and stipends (cell phone and remote‑work where eligible) enhance total value beyond base pay. Feedback suggests reasonable schedules in some roles (e.g., fewer weekends/holidays) also contribute to perceived wellbeing.
Convene Hospitality Group Insights
What We Do
Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds – ranging from small corporate meetings to immersive brand activations and beyond. CHG is currently comprised of two core brands: Convene and etc.venues. United by a shared vision – to cultivate environments where connections grow, organizations flourish, and every gathering promotes presence and purpose – CHG brands offer clients multiple products built with intention to facilitate exceptional in-person experiences: event venues, meeting rooms, flexible office space, and membership clubs. With hospitality at its core, CHG brands serve as a partner, not just a place, for members and clients, providing all the resources needed to host impactful gatherings – on-site catering, in-room AV, production services, planning support – as well as thoughtfully considering every possible detail to ensure a memorable occasion. As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, CHG has a network of nearly 40 locations across nine global cities. Its venues go beyond space, fostering experiences rooted in belonging, guided by hospitality, and designed to bring people together time and again.
Why Work With Us
CHG: A dynamic global event company where every detail, interaction, and experience matters. Join a team built on genuine hospitality, collaboration, growth, and purpose. Born from hospitality, fueled by GRIT, connecting people in meaningful ways. Explore careers: https://convene.com/careers/
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