Account Manager (US)

Introduction
Socially Powerful is a global social media marketing agency delivering bespoke, end-to-end solutions for some of the world's leading brands. Our rapidly growing team of creatives, strategists, designers, editors and account specialists work collaboratively to create impactful, social-first campaigns across industries including FMCG, fashion, beauty and technology.
As we continue to expand our presence in the US, we are looking for an enthusiastic and driven individual to join our Accounts team. You will play a key role in delivering exceptional influencer and social media campaigns for our existing and future clients, working closely with internal teams and client stakeholders to bring innovative ideas to life.
About the role
Account Management sits at the heart of the agency and in this role, meaning you will work closely with every department, as well as a variety of client-side stakeholders to independently and proactively lead some of our large accounts - becoming their trusted point of contact.
We are seeking a driven individual who is passionate about influencer and performance marketing and is ready to take the next step in their career. In this role, you will receive first-class on-the-job training to aid your personal development, all whilst working across a range of exciting clients, from beauty to tech to FMCG.
Required Skills & Experience

• 3+ years of experience working within influencer marketing or social media marketing. Experience working within the beauty industry is desirable.
• Genuine passion for social media, Influencer, and Performance Marketing.
• Exceptional organization and ability to independently manage multiple campaigns to an extremely high standard, in a fast-paced environment, while always maintaining an eye for detail.
• Ability to stay calm under pressure and deal with problems in a logical and efficient way.
• Excellent communication skills and the ability to tailor communication and build relationships with stakeholders at all levels, both internally and externally.
• Demonstrable experience delegating and prioritizing an ever-changing workload.
• Proven track record in developing junior members of your team

Key Responsibilities

• End-to-end management of influencer and social campaigns, including writing influencer briefs, influencer outreach, negotiation, and onboarding, supporting client communications, and post-campaign analysis.
• Execution of multiple campaigns simultaneously, liaising with your campaign teams constantly to stay up-to-date on the progress of each campaign, and flagging any concerns or potential issues to the team as soon as possible, alongside suggested solutions.
• Acting as the main client POC, sharing clear and thorough updates and reporting with clients regularly over email, phone calls and face-to-face meetings, while providing recommendations and expertise at every stage of the campaign.
• Applying your expertise in performance marketing to optimize campaigns, monitor key metrics, and provide data-backed insights for continuous improvement.
• Presenting clearly and confidently to key stakeholders in pitches, kick-off meetings, and post-campaign analysis meetings.
• Identify opportunities for expanding existing client relationships and contribute to new business growth through upselling and referrals.
• Supporting new business proposals, working with the wider Accounts team to develop bold and effective creatives that are informed by competitive and consumer trends to help achieve clients’ campaign objectives.
• Continual forward-thinking and proactive ideation of additional activity that Socially Powerful could propose to clients, based on a detailed knowledge of their business, objectives and upcoming focuses.

Benefits

• 14 days paid vacation, plus an additional day for your birthday 
• Health, dental and vision insurance 
• 401(k) Retirement Plan
• Hybrid way of working (3 days in the office)