We are seeking a dynamic Retail Account Manager to lead and grow key retail partnerships. This role will focus on managing existing accounts; driving sales through strategic account planning, strong retailer collaboration, and flawless catalogue and promotion management. The ideal candidate has experience in retail apparel and thrives in fast-paced, complex, results-driven environments.
We are looking for someone who has…
- Strong interpersonal skills, with a proven track record for building and maintaining respectable working relationships within and outside of their organization
- Self-motivated and curious with a high degree of initiative and drive
- Strategic problem-solving and analytical skills with good judgment
- The ability to prioritize tasks and manage multiple projects/accounts simultaneously
- Strong communication skills, oral and written with comfort presenting and delivering to leadership
- Strong analytical skills with proficiency in data analysis tools
- Understanding of retail math and financial metrics
- Understanding of market trends and customer behavior
Key Responsibilities
- Serve as the primary leader on multiple retail accounts, driving Kindred Bravely’s objectives forward.
- Proactively manage customer communications, ensuring responsiveness, professionalism, and a relentless commitment to service excellence.
- Develop and execute bold, customer-centric account strategies to achieve and exceed seasonal and annual sales goals, maximize profitability and strengthen partnerships.
- Analyze account performance, craft compelling, insights-driven presentations highlighting business opportunities and translating data into actionable growth plans.
- Cultivate and maintain superior working relationships; fostering trust and collaboration.
- Curate strategic, retailer specific assortments and manage account economics while demonstrating smart, data-driven decision-making.
- Build and manage exceptional product listings across retail accounts. Collaborate with retailer teams to maximize site merchandising and product/brand placements.
- Partner cross-functionally with design, production, marketing, planning, and operations teams to meet retailer needs and fuel account potential.
- Identify retailer specific assortment opportunities and collaborate with design & production to explore expanded product development.
- Collaborate with marketing to manage account advertising strategies & investments.
- Collaborate with planning and operations to monitor sell-through and inventory levels.
Qualifications
- 4+ years of experience in account management or sales- apparel experience preferred.
- Proven success managing, developing and growing marketplace retail accounts.
- Strong business acumen and high-caliber analytical ability.
- Exceptional interpersonal, negotiation, and presentation skills.
- Strong understanding of assortment curation, retail math, and advertising strategy.
- Ability to analyze performance metrics and translate into business strategies.
- Experience with Google & Microsoft suites
Why You’ll Love Working Here:
- Remote Flexibility: Work from anywhere in the US while growing your career.
- Positive culture: Join a team that values collaboration, transparency and support.
- Meaningful work: Contribute to a mission that empowers women and families.
- Award winning products: Be part of a company recognized for quality and innovation.
Benefits:
- Employer-sponsored Medical, Dental, and Vision as well as voluntary benefits, including life Insurance, Critical Illness Insurance, and Healthcare and Dependent Care FSAs.
- 4% Retirement matching.
- Paid parental leave program after 1 year.
- Monthly 'Random Act of Generosity'.
- 40% off product discounts on Kindred Bravely and 15% off for friends and family!
Position Details:
Job Type: Full Time
Location: US - Remote
Salary: $50-70k, depending on experience
Top Skills
What We Do
Kindred Bravely is an online clothing retailer for pregnant and breastfeeding moms. We are a fast-growing team based all over the world, with offices located in Oceanside, CA. Moms rave about how comfortable KB clothes are, our amazing customer service and the encouragement and support provided within our BraveMom community. Our team culture is grateful, brave, generous & encouraging. We all work together to create the best possible products and shopping experience for our customers.We’re privately owned, profitable and a team of “go-getters”.
If you dream of working to empower and change moms’ lives, then you’ve come to the right place. We are on a mission to change the workforce for moms who want to stay at home while contributing monetarily and making a difference in the lives of other moms.