Account Manager – Training Industry (Dubai)

Posted Yesterday
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Dubai, ARE
In-Office
Mid level
Edtech
The Role
Manage corporate and government accounts across Dubai, develop new business, maintain CRM pipelines, conduct outbound sales, identify training needs, create tailored proposals, and oversee pricing, invoicing, payment collection, client retention, and sales target achievement.
Summary Generated by Built In

About the Role:


We are seeking an experienced B2B Account Manager with a solid background in the training industry, to be be responsible for managing key corporate accounts, driving new business opportunities, and ensuring strong client relationships across Dubai.
Key Responsibilities
  • Develop and maintain strong relationships with existing and potential corporate and government clients, focusing on business growth and client satisfaction.
  • Keep the sales pipeline updated in the CRM, providing regular reports on new and existing opportunities, lead status, and revenue forecasts.
  • Be proactive in outbound sales activities — including client visits, virtual meetings (Zoom), phone calls, and marketing campaigns — to expand the client base.
  • Identify client training needs and collaborate with internal teams to design customized solutions and proposals.
  • Ensure accurate pricing, timely invoicing, and payment collection prior to course commencement.
  • Monitor sales performance against targets, taking corrective measures when needed to achieve objectives.
Core Competencies
  • Proven ability to initiate contact, build rapport, and engage key decision-makers.
  • Strong consultative selling skills with the ability to match client needs to tailored training solutions.
  • Skilled in negotiation, relationship management, and client retention.
  • Excellent communication, presentation, and interpersonal skills.
Skills & Experience
  • Minimum 4 years of experience in sales or account management, ideally within the training or professional development industry.
  • Experience working with corporate clients and government organizations in the UAE is an advantage.
  • Proficiency in MS Office and familiarity with CRM/ERP systems.
  • Understanding of basic P&L, pricing, and costing structures.
  • Bachelor’s degree in Business, Marketing, or a related discipline from a reputable institution.
  • Excellent English and Arabic language proficiency is essential.
  • Candidate must be residing in UAE



Skills Required

  • Minimum 4 years of experience in sales or account management
  • Bachelor's degree in Business, Marketing, or a related discipline
  • Excellent English and Arabic language proficiency
  • Candidate must be residing in the UAE
  • Proficiency in MS Office and familiarity with CRM or ERP systems
  • Understanding of basic P&L, pricing, and costing structures
  • Experience in the training or professional development industry
  • Experience working with corporate clients and government organizations in the UAE
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The Company
253 Employees
Year Founded: 2006

What We Do

Eton Institute is a Dubai-based language and professional training provider founded in 2006. It offers more than 160 language courses, exam preparation, teacher training, and corporate language and cultural-development programs through in-person and online formats. Its mission is to empower individuals and teams with communication skills for a culturally connected world, using qualified instructors, accredited curricula, and flexible learning options.

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