Account Manager - Temple

Kristen Distributing Company is a local, family-owned beverage distribution company headquartered in the Bryan/College Station area. Established in 1930 in Bellville, Texas, we are committed to providing the finest beverages in alignment with manufacturers' marketing standards. Our mission is to foster a work environment that empowers personal growth, offers opportunities, and upholds the dignity of our employees and customers.

As an Account Manager at Kristen Distributing Company, you will play a key role in ensuring the seamless execution of product inventory management and customer service at assigned accounts. Your responsibilities will include maintaining accurate inventory levels, placing product orders, and collaborating with store managers to uphold customer satisfaction. You will also act as a liaison between the company and its customers, addressing concerns, supporting delivery operations, and ensuring service excellence. Your proactive communication and organizational skills will contribute to the overall success of our distribution operations.

This position requires the daily use of a reliable personal vehicle to travel between assigned accounts.

• Conduct routine inventory checks at assigned accounts to ensure optimal stock levels.
• Build and maintain positive relationships with customers.
• Promptly address and resolve customer concerns, demonstrating integrity and professionalism.
• Ensure proper product rotation to maintain freshness and compliance with standards.
• Restock shelves in accounts to ensure product availability and presentation.
• Place orders for products required at each assigned account.
• Maintain clear and consistent communication with retail account owners, managers, and employees.
• Support product marketing by setting up Point of Sale materials.
• Adhere to safety protocols and operate your vehicle responsibly at all times.
• Keep your personal vehicle clean, insured, and in safe operating condition for use during account visits.
• Confirm your vehicle is in safe working order before each shift.
• Manage damaged products by exchanging or repackaging them at retail accounts.
• Deliver hot shots to accounts as needed.
• Perform other job-related duties as assigned, showcasing flexibility and a willingness to contribute to team success.
• Maintain strict adherence to all company policies and procedures.

We offer a competitive compensation package, including:

• Compensation: Competitive starting annual salary range of $38,000 – $50,000, structured around your experience and skills.
• Performance-Based Rewards: Unlock your earning potential with a quarterly sales bonus tied to achieving sales goals and KPIs. Additionally, take advantage of supplier incentive opportunities offered throughout the year, providing extra financial rewards for your contributions.
• Mileage Reimbursement: Because this role requires the use of your personal vehicle for daily account visits, Kristen Distributing reimburses your business mileage through our company mileage reimbursement program, helping offset fuel and vehicle wear.
• Comprehensive Insurance Coverage: Embrace peace of mind with our comprehensive suite of benefits, including medical, dental, vision, life, critical illness, and accident insurance for both you and your eligible family members.
• Income Protection: Safeguard your financial future with voluntary short-term and long-term disability insurance options exclusively for employees.
• Base Life Insurance: Our commitment to your security includes a generous company-paid policy worth $30,000.
• Work-Life Balance: Enjoy a balanced work-life routine with evenings at home every night and weekends off, allowing you to recharge and nurture a fulfilling harmony between your professional and personal life.
• Financial Security: Take charge of your future with confidence through our company's matching 401(k) program, ensuring your financial prosperity.
• Paid Time Off: Unwind and indulge in well-deserved relaxation with our generous paid time off policy, available after just six months of employment.
• Paid Holidays: Celebrate the joys of life with eight paid holidays annually, creating cherished moments with loved ones throughout the year.
• Efficient Paydays: Experience seamless and hassle-free paydays through our convenient bi-weekly pay schedule and direct deposit payment system, allowing you to focus on what matters most.
• Employee Counseling: Access free, confidential counseling from our dedicated on-staff counselor, providing invaluable support for life's everyday challenges.
• Provided Equipment: We furnish essential tools and technology to support employees in their roles, fostering productivity.

Qualifications

Education:

• High school diploma or equivalent required.
• Bachelor's degree in business, marketing, or a related field preferred.

Experience:

• Proven experience in account management, customer service, or sales, preferably in the beverage distribution industry.

Skills:

• Strong communication and interpersonal skills to build and maintain relationships with customers and team members.
• Excellent organizational and time-management abilities to handle multiple accounts and tasks efficiently.
• Proficiency in basic computer applications, including Microsoft Office Suite and Route Accounting Software.
• Problem-solving skills with a proactive approach to resolving customer issues and improving processes.
• Ability to prepare and maintain accurate records and reports.
• Ability to work under pressure, meet deadlines, and maintain a positive attitude while delivering exemplary customer service.
• Self-sufficiency in completing assignments within the guidelines of provided instructions, established routines, and standard practices.

Physical Requirements:

• Ability to lift and move products weighing up to 50 lbs.
• Comfortable standing, bending, and walking for extended periods.

Other Requirements:

• Must be at least 21 years of age.
• Valid driver's license, a clean driving record, and personal auto insurance meeting the company's minimum coverage requirements.
• Access to a reliable personal vehicle for daily use between accounts.
• Willingness to work flexible hours, including early mornings, late evenings, or occasional weekends, as needed.
• Commitment to maintaining a professional appearance and demeanor at all times.
• Familiarity with beverage distribution or retail environments is a plus.