Account Manager – Technology & Corporate Communications

Posted 4 Hours Ago
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Mumbai, Maharashtra, IND
In-Office
Mid level
Marketing Tech
The Role
Lead integrated communications for technology and corporate clients: manage client relationships, develop strategy, drive media relations and executive profiling, create content, mentor junior staff, run campaigns, track KPIs, and support crisis and reputation management.
Summary Generated by Built In
We are looking for a dynamic Account Manager with strong experience in Technology and Corporate Communications to lead integrated communication programs for clients across enterprise technology, SaaS, AI, fintech, cybersecurity, telecom, digital transformation, and corporate reputation mandates.
The ideal candidate will combine excellent media relations, strategic thinking, client management, and content development skills with a strong understanding of the technology ecosystem and corporate communications landscape. This role will involve managing client relationships, driving earned media visibility, supporting executive profiling initiatives, and mentoring junior team members. Adapted from the core Account Manager competencies outlined in the reference JD.
Key Responsibilities
Client Management & Strategic Counsel
  • Serve as the primary day-to-day contact for technology and corporate communication accounts.
  • Develop and execute integrated communications strategies aligned with client business objectives.
  • Build trusted advisor relationships with client stakeholders, including senior leadership teams.
  • Provide strategic counsel on corporate reputation, executive visibility, crisis preparedness, thought leadership, and business announcements.
  • Manage client expectations and proactively identify communication opportunities and risks.
Technology Communications
  • Develop communication programs for technology clients across SaaS, AI, cloud computing, cybersecurity, fintech, telecom, enterprise technology, and digital transformation sectors.
  • Understand evolving technology trends and translate complex topics into compelling narratives.
  • Support product launches, funding announcements, partnerships, market expansion initiatives, and innovation stories.
  • Track industry developments and identify opportunities for proactive storytelling.
Corporate Communications
  • Lead corporate reputation-building initiatives for clients.
  • Drive CEO and leadership profiling programs.
  • Support employer branding, ESG communications, diversity and inclusion initiatives, and corporate storytelling.
  • Assist clients in issues management and crisis communication planning when required.
Media Relations
  • Build and maintain strong relationships with technology, business, financial, startup, trade, and mainstream media.
  • Secure high-quality earned media coverage across print, digital, broadcast, and industry publications.
  • Develop media strategies that support client business goals.
  • Identify speaking opportunities, awards, roundtables, and thought leadership platforms for clients.
Content Development
  • Draft and review:
    • Press releases
    • Media pitches
    • Opinion articles
    • Leadership bylines
    • Corporate announcements
    • Executive speeches
    • Presentations
    • Q&A documents
    • Crisis communication materials
    • Social media content
  • Ensure all content aligns with client messaging and communication objectives.
Team Management & Development
  • Manage and mentor Account Executives and Associates.
  • Support workload planning, resource allocation, and project execution.
  • Provide regular coaching and performance feedback.
  • Foster collaboration and knowledge-sharing across teams.
Campaign Management & Reporting
  • Manage multiple client programs simultaneously while maintaining quality and deadlines.
  • Track campaign KPIs and prepare insightful performance reports.
  • Manage budgets, timelines, and project deliverables.
  • Contribute to award submissions, case studies, and business development opportunities.
Qualifications & Experience
Required
  • Bachelor's degree in Communications, Journalism, Marketing, Business, or related field.
  • 4–6 years of experience in Public Relations, Corporate Communications, or Integrated Communications.
  • Demonstrated experience managing Technology and Corporate Communication clients.
  • Strong understanding of the Indian technology, startup, and corporate ecosystem.
  • Proven media relations experience with technology and business media.
Preferred
  • Agency experience managing multiple client accounts.
  • Exposure to enterprise technology, AI, fintech, cybersecurity, telecom, or SaaS sectors.
  • Experience supporting executive profiling and reputation management programs.
Key Competencies
  • Technology Industry Knowledge
  • Corporate Communications Strategy
  • Media Relations & Influencer Engagement
  • Executive Positioning & Thought Leadership
  • Client Relationship Management
  • Content Development
  • Crisis & Issues Management
  • Project Management
  • Team Leadership
  • Business Acumen
  • Strategic Thinking
  • Presentation & Consulting Skills
Success Measures
  • Client satisfaction and retention
  • Quality and impact of earned media coverage
  • Successful execution of strategic communication programs
  • Executive visibility outcomes
  • Team development and collaboration
  • Contribution to account growth and new business opportunities #LI-AB1

Skills Required

  • Bachelor's degree in Communications, Journalism, Marketing, Business, or related field.
  • 4-6 years of experience in Public Relations, Corporate Communications, or Integrated Communications.
  • Demonstrated experience managing Technology and Corporate Communication clients.
  • Strong understanding of the Indian technology, startup, and corporate ecosystem.
  • Proven media relations experience with technology and business media.
  • Agency experience managing multiple client accounts.
  • Exposure to enterprise technology, AI, fintech, cybersecurity, telecom, or SaaS sectors.
  • Experience supporting executive profiling and reputation management programs.

Finn Partners Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Finn Partners and has not been reviewed or approved by Finn Partners.

  • Healthcare Strength Healthcare coverage includes comprehensive medical, dental, and vision plans with employer-paid base employee coverage, plus HSA/FSA options and mental health resources. Wellness support such as an annual subsidy and access to counseling and virtual therapy reinforces breadth of care.
  • Leave & Time Off Breadth Time off encompasses vacation/PTO, numerous paid holidays, sick and personal days, monthly half-days, Summer Days, and a paid Winter Break. Additional paid time for volunteering and Election Day supports balance and community involvement.
  • Retirement Support A 401(k) with company matching (100% up to 3% plus 50% on the next 2%) is available after six months. The match structure and eligibility timeline provide tangible support for retirement savings.

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The Company
HQ: New York, NY
1,005 Employees
Year Founded: 2011

What We Do

1400+ People. 3 Continents. 33 Offices. We are a global integrated marketing agency transforming and inspiring the world of communications every day. A LETTER FROM PETER FINN: DECEMBER 2011. FINN PARTNERS WAS BORN. After 11 years serving as co-CEO of an historic agency that carried my father’s name— and mine!—and after 30+ years of working at the firm, I wanted to build something different, bold, meaningful and amazing for clients, our colleagues and the community. "Amazing"​ was, and is, for me an important word. I imagined we could be "amazing"​ every day, knowing this is a goal not always achieved but always pursued. A place where talented people could gather and do big things for clients as well as make a difference to the communities important to us. WE LAUNCHED WITH A GROUP WHO SHARED A VISION. This was to be a "new"​ agency model, driven by a collaborative spirit. We asked, "Can we bind our 60-year legacy to the energy and speed of today’s hi-tech world?"​ We had $24 million in fees at our founding. Today, we have more than $85 million in fees, over 700 colleagues and 18 offices across three continents. Our Founding Managing Partners, highly respected colleagues who took the leap with me from our former agency, have been joined by the principals of other great agencies that became Finn Partner companies. So many other talented individuals are with us, too, intrigued by the idea of doing amazing things in an amazing workplace community. WE’VE MADE OUR MARK QUICKLY. Finn Partners has been named “Best New Agency,” “Best PR Agency to Work for in North America” and“Best Mid-Sized Agency of the Year” three times. Now, we’re one of the world’s largest agencies. WE ARE A YOUNG AGENCY. We share the genes of a respected agency that pioneered today’s integrated communications. But we are not them. We are unique. We are ourselves. We are focused on the future, building that future during each amazing day.

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