Job Type

Full-time

Description

Beacon Promotions Inc bda Mixie is a stable, rapidly growing organization focused on designing, developing and manufacturing truly innovative promotional products and creative packaging. We are looking to hire a Account Manager to take charge and achieve perfect order.

Location: Eagan, MN

An Account Manager is an outbound phone sales position actively working with customers on a daily basis to build relationships, uncover opportunities, and increase sales. In the role you must provide exceptional service with each and every interaction, as well as continually search for and offer the best ideas.

Key Responsibilities: The key responsibilities or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position.

• Assuring quotas are met or exceeded monthly.
• Outbound phone calls daily to build relationships, discuss campaigns, and capture sales.
• Minimum of 3 hours' outbound phone time daily.
• Executes weekly skype meetings with customers to present opportunities and presentations.
• Aggressively seeks and finds new business within existing customers.
• Builds and maintains pipeline to achieve monthly quota.
• Interacts with existing customer to develop new business.
• Responsible for customer territory analysis
• Identifies current and future needs of customers and potential customers.
• Provides customer service and support of all customers, including handling queue calls.
• Provide quotations to all customers with 4 hour turn around.
• Increase AOV
• Educate customers on our tools (samples, corporate presentations, three free etc.)
• Maintains a current and competent base of product knowledge and applies that knowledge when servicing customers.
• Provide product and industry expertise when needed.
• Maintain NetSuite ASI information and pipeline data.
• Provide customers reporting to increase sales.
• Follow up thank you calls on large orders.
• Responsible for carrying out tasks following deadlines and checking that all tasks are complete.
• Works internally to solve problems for our high-level accounts with many different departments.
• Other duties as assigned.

Requirements

Knowledge, Skills, and Abilities:

• Exceptional client relation skills.
• Excellent communication skills (oral, written, and presentation).
• Problem solving skills.
• Attention to detail, consistency, accurate typing, and proofreading.
• Team player!
• New business development skills.
• Customer service appreciation and awareness.
• Possess the ability to generate and foster relationships with customers.
• Possess desire and drive to develop and grow our a large sales team.
• Possess desire and drive to develop and grow.
• Strong negotiation and problem-solving skills.
• Ability to conduct presentations.
• Must be able to think freely and make decisions on own pertaining to job responsibility.
• Able to perform duties without supervision.
• Ability to keep calm, responsive and friendly under pressure.
• Able to handle a variety of different tasks at once as well as challenges that may arise with customers, associates, and/or vendors.
• Knows when to request help or assistance from supervisor.
• Strong negotiation and problem-solving skills

Recommended Minimum Qualifications:

Education and Experience: or any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the key responsibilities of the job.

• A Bachelor's degree or equivalent experience with a minimum of one (1) years' experience in outbound dialing.
• Promotional industry experience is a plus.
• Proficient experience with Microsoft Office Suite.
• Must have CRM (Customer Relationship Management) experience, NetSuite is a plus.

Position Type and Expected Hours of Work:

• This is a full-time position. Days and hours of work are Monday through Friday between the hours of 8:00 am to 5:00 pm.
• Hours may vary slightly and will include some overtime depending on the workload.
• Hybrid option (2 days per week).

Physical Demands & Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job operates in a professional office environment and utilizes standard office equipment such as computers, phones, photocopiers, etc.

• Able to lift 20 lbs. occasionally.
• Regularly required to talk or hear.
• Frequently required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

EEO Statement:

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

If this sounds like you, we would like to talk with you about joining our team!