Account Manager, Research Intelligence (Midwest, US)

Reposted 19 Hours Ago
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Village of Homewood, IL, USA
In-Office
86K-256K Annually
Mid level
Information Technology • Legal Tech • Professional Services • Analytics • Business Intelligence
The Role
Manage new sales and renewals for Research Intelligence across the Midwest. Use consultative selling to expand accounts, drive renewals, execute account strategies, maintain Salesforce/Clari accuracy, gather market feedback, support product/GT M, attend trade shows, and build relationships with senior stakeholders in academic and research institutions.
Summary Generated by Built In

Do you possess expertise in consultative selling, coupled with a background in navigating complex SaaS solutions, data analytics, and Artificial Intelligence?
Do you have experience partnering with Academic & Research institutions?
About our Team

The Research Intelligence team collaborates with prominent research and funding institutions to optimize resource allocation, refine collaboration processes, and elevate the overall efficiency of research endeavors. By offering cutting-edge SaaS solutions, data, analytics, and AI tools, we cater to customers seeking insights to bolster their strategies and impact. Our expertise extends to delving into complex questions and providing answers supported by precise, in-depth analysis. Researcher tools and databases | Elsevier

About the Role

As an Account Manager, you will be responsible for both New Sales and the renewal of existing customer contracts.

The main focus of New Sales is to expand our Research Intelligence business by identifying new customer prospects and opportunities for upselling and cross-selling within our current customer base.

The primary focus of renewal management is to nurture and expand our existing customer relationships. Using both internal and external resources, your goal is to maximize the value we deliver to customers, ensuring their satisfaction and retention. You will collaborate with key stakeholders such as Customer Success Managers (CSMs), Product Management, and Marketing with the goal of achieving high renewal rates. Midwest Region – IL, IN, OH, KY

Responsibilities

  • Attaining bookings targets for our Research Intelligence solutions portfolio.
  • Applying a consultative approach to client needs, translating them into pragmatic propositions and aligning them with the company's sales strategies and internal policies.
  • Formulating and executing account strategies that address diverse needs across all levels of accounts.
  • Ensuring the continuous accuracy of Salesforce records, regularly reviewing sales results and forecasts through tools like Clari and other sales enablement tools.
  • Gathering, monitoring, and evaluating information, providing valuable market feedback to the business to enhance product development and refine the Go-To-Market strategy.
  • Actively participating in trade shows and conferences, with predefined outcomes.
  • Integrating and synthesizing information derived from various sources to inform decision-making processes.
  • Cultivating and nurturing relationships with key decision-makers and influencers at the customer level to actively support Elsevier's strategic objectives.

Requirements

  • Possess a minimum of 3-5 years of direct sales experience, demonstrating expertise in a consultative, complex solution-sales approach.
  • Operate seamlessly on operational, tactical, and strategic levels, showcasing a successful track record in expanding business with customers.
  • Exhibit self-motivation and drive, with a proven history of selling technology and solutions.
  • Demonstrate a genuine passion for cultivating relationships with a diverse range of internal and external stakeholders, including senior-level executives.
  • Showcase proficiency in strategic account planning and management, with the ability to connect the dots within customer institutions.
  • Experience in selling enterprise software within an international matrixed organization.
  • Possess a background in or collaboration with research administration and management functions, showcasing knowledge in regional or national research programs, collaboration networks, and key leaders.
  • Excel in communication, both verbal and written, and deliver compelling presentations with exceptional skills.
Primary Location Base Pay Range: Home based-Illinois $85,500 - $158,600. Total Target Cash Range: $131,500 - $244,300. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. If performed in Chicago, IL, the base pay range is $89,600 - $166,200, the total target cash range is $137,800 - $255,900.Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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Skills Required

  • Minimum 3-5 years of direct sales experience with consultative, complex solution-sales approach.
  • Proven track record expanding business with customers at operational, tactical, and strategic levels.
  • Self-motivation and proven history of selling technology and solutions.
  • Ability to cultivate relationships with diverse stakeholders, including senior-level executives.
  • Proficiency in strategic account planning and management.
  • Experience selling enterprise software within an international matrixed organization.
  • Background in or collaboration with research administration and management functions; knowledge of research programs and collaboration networks.
  • Excellent verbal and written communication and presentation skills.

LexisNexis Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LexisNexis and has not been reviewed or approved by LexisNexis.

  • Healthcare Strength Healthcare options are often described as comprehensive, spanning medical, dental, and vision coverage alongside life and disability protection. Wellbeing programming such as wellness initiatives and fitness support is also positioned as part of the overall package.
  • Retirement Support Retirement benefits are repeatedly framed as a meaningful component of total rewards through 401(k) matching and access to stock purchase opportunities. Performance bonuses and charitable matching are also included as financial-support features within the broader rewards mix.
  • Leave & Time Off Breadth Time-off offerings are portrayed as broad, including PTO, paid holidays, sick leave, and paid volunteer time. Flexible work arrangements, including remote options and flexible hours, further strengthen the overall rewards experience.

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The Company
HQ: Alpharetta, GA
10,001 Employees
Year Founded: 1970

What We Do

LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets, monitoring their brands and competition, and in mitigating business risk. We collaborate with universities to educate students, and we support nation-building with governments and courts by making laws accessible and strengthening legal infrastructures. We partner with leading global associations and customers to collect evidence against war criminals and provide tools to combat human trafficking. LexisNexis Legal & Professional, which serves customers in more than 130 countries with 10,000 employees worldwide, is part of RELX Group, a global provider of information and analytics for professional and business customers across industries.

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