Account Manager (Remote)

Posted Yesterday
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Hiring Remotely in Office, Machaze, Manica
Remote
Senior level
Other
The Role
Manage and grow an assigned industrial coatings account base through strategic account plans, deep customer engagement, cross-functional coordination, forecast and resource alignment, negotiations, and driving volume, revenue, and profitability while ensuring long-term customer satisfaction.
Summary Generated by Built In

As a member of PPG's Industrial Coatings sales team, you will be a strategic partner to our customers. In this Account Manager (Remote) role, you will focus on strengthening long-term relationships and driving sustainable growth within an established account base. You will center on deep customer engagement, understand evolving needs, ensuring operational excellence, and expanding PPG's value across main accounts through consultative partnership.

PPG provides a comprehensive benefits package, including Medical, Dental, Vision, paid family leave, life and disability insurance, 401(k), PTO, educational support, bonus eligibility, and exciting career growth opportunities.

Responsibilities:

  • Maintain and grow existing customer accounts, ensuring long-term satisfaction, operational continuity, and expanded share of wallet.
  • Develop and execute strategic account plans with clear goals, milestones, and growth targets tied to customer needs and business potential.
  • Drive incremental volume, revenue, and profitability within an assigned territory by nurturing relationships and improving product reach.
  • Coordinate resources—including technical service, R&D, marketing, and leadership—to support customer requirements and ensure seamless execution.
  • Assess near- and long‑term customer needs, identifying opportunities for new technologies, product qualifications, and process improvements.
  • Develop comprehensive growth plans, including account profiles, customer trends, risks, and multi-year revenue and product roadmaps.
  • Forecast resource needs and align support teams to meet service expectations and operational commitments.
  • Lead negotiations and manage commercial agreements, ensuring mutual value and long-term partnership stability.
  • Communicate with the Sales Manager regarding KPIs, retention risks, growth opportunities, and overall account health.

Qualifications:

  • BA/BS in Business, Engineering, Chemistry, or related discipline; equivalent experience considered.
  • 5+ years of B2B sales experience in industrial products or other technical markets.
  • Experience with the industrial coatings industry, technologies, and market dynamics.
  • Experience building and maintaining long-term, trust-based customer relationships.
  • Willingness to travel up to 75% to visit customers and attend meetings in the US (Canada/Mexico as needed).

About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD™

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email [email protected].

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. 
 
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
 

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The Company
HQ: Pittsburgh, PA
24,987 Employees
Year Founded: 1883

What We Do

PPG: We protect and beautify the world.®

At PPG (NYSE:PPG), we work every day to develop and deliver the paints, coatings and specialty materials that our customers have trusted for more than 140 years. Through dedication and creativity, we solve our customers’ biggest challenges, collaborating closely to find the right path forward. With headquarters in Pittsburgh, we operate and innovate in more than 70 countries and reported net sales of $18.2 billion in 2023. We serve customers in construction, consumer products, industrial and transportation markets and aftermarkets.

To learn more, visit www.ppg.com and follow @PPG on X and @PPGIndustries on Facebook, Instagram and Threads

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