The Sales Factory is a fast growing B2B prospecting company. We are on a mission to be the gold standard for outbound sales prospecting by helping organizations close more deals through pipeline contribution. We are looking to hire the right people today that will drive growth and excellence within the organization.
Our prospecting teams use cutting-edge technology to find the right target audiences, then feed our trained Business Development Representatives to move opportunities down the pipeline for our clients with proprietary strategies.
This job is remote anywhere in Canada. We are looking for aspiring sales leaders who want to join a remote-first company with the option to work from anywhere in the country.
The OpportunityWe are seeking an Account Manager to own the growth, retention, and renewal of a book of established client accounts. Once a new client has been onboarded and proven successful, they graduate to you — and your job is to keep them winning, deepen the relationship, and expand the account over time.
This role sits within a clear career ladder at TSF: Jr AM → AM → Go-To-Market Engineer (GTME). Strong performers who want to move toward strategy, onboarding, and new-account launch have a defined path to grow into a GTME role.
The goal is to establish TSF as a long-term, indispensable partner for our clients' revenue growth.
If you're motivated by building lasting client relationships and driving measurable account growth — this opportunity is for you!
Cool Things You'll Do
Own the ongoing success of a portfolio of graduated (proven, performing) client accounts
Drive renewal performance and retention across your book of business
Identify and execute on opportunities to grow existing accounts and expand revenue
Lead, coach, and manage a team of BDRs, ensuring alignment with client goals and driving team performance against key metrics and targets
Monitor account performance metrics and proactively address risk before it becomes churn
Partner closely with clients as their day-to-day strategic point of contact
Use data and insights to continuously optimize account performance
Support forecasting and performance reporting for your book of business
Contribute to identifying and improving account management workflows and processes
What You Bring To The Table
3–5+ years of experience in B2B sales, account management, or client success
Proven track record of hitting or exceeding renewal, retention, or revenue targets
Strong client-facing communication and relationship management skills
Ability to use data and performance metrics to drive decisions and improve outcomes
Experience with CRM platforms and sales/account management tools
Strong organizational skills and ability to manage a multi-account portfolio in a fast-paced environment
Proactive, solutions-oriented mindset with a strong sense of ownership and accountability
Interest in growing toward a Go-To-Market Engineer role over time
What We Offer
Competitive salary and performance-based bonus
Fully remote role, work from anywhere in Canada
Full medical coverage (medical, dental, vision)
Skills Required
- 3-5+ years of experience in B2B sales, account management, or client success
- Proven track record of meeting or exceeding renewal, retention, or revenue targets
- Strong client-facing communication and relationship management skills
- Ability to use data and performance metrics to drive decisions and improve outcomes
- Experience with CRM platforms and sales or account management tools
- Strong organizational skills and ability to manage a multi-account portfolio in a fast-paced environment
- Proactive, solutions-oriented mindset with strong ownership and accountability
- Interest in growing toward a Go-To-Market Engineer role
What We Do
As the 9th fastest-growing company in 2023, The Sales Factory is a leader in B2B revenue growth. Our philosophy blends data-driven insights, industry experience, with a deep understanding of human relationships in business. We specialize in: GTM Strategy Design: Crafting unique go-to-market strategies. Market Research: Providing deep market insights. Call Only SDRs / B2B Telemarketing: Generating leads with effective high caliber callers and value driven communication. SDR/BDR Services: Generating and nurturing leads for conversions. GTM Team Build: Building teams for startups and aiding GEO expansion in North America. Value and Expertise Fast Deployment: Rapid execution for timely market entry. North American Market Expertise: Unique insights into the Canadian and US markets. Industry Versatility: Experience across Software, SaaS, Robotics and Automation, Manufacturing, Cannabis, CPG, Real Estate, Business Services, and more. Canada-Based Operations: Offering strategic advantages for North American market penetration. Our Unique Approach Our methodology combines data-led precision with a human-centric approach, ensuring strategies that resonate on a personal level and foster long-term relationships. Deep Integration as a Virtual Extension We aim to integrate seamlessly with your team, aligning closely with your strategies, goals, and technology. Partner with us for: Adaptability to diverse business environments. Comprehensive industry knowledge. A commitment to delivering results that exceed expectations. At The Sales Factory, we're your partner for growth in the B2B landscape. Connect with us to transform your business goals into real-world successes.
