Account Manager (Publisher Services)

Ozone is the game changing digital advertising and technology business founded by News UK, Guardian Media Group, Telegraph Media Group and Reach PLC. Today, we work with more than 40 publishers across the world. 

At Ozone, we are powering the Premium Web – those online editorially-led environments where people come to be entertained and informed. Our aim is to create a more sustainable future for journalism through digital advertising by making it easier for brands to deliver more impactful campaigns to these highly engaged audiences.

About this role

Location: New York, United States of America

Ozone is hiring an Account Manager to join our US Publisher Services team. This is a great opportunity for someone with 2+ years of experience in digital media or adtech who’s ready to step into a high-impact, partner-facing role.

As Account Manager, you’ll be the primary business owner for a portfolio of U.S. publisher partners — responsible for driving strategic value, increasing their revenue, and supporting long-term success. 

This role is all about growing and strengthening publisher relationships, unlocking new opportunities, and delivering value through insight, execution and relationships. You’ll work cross-functionally with teams across Business Development, Technical Account Management, Operations, and Product to ensure each partner’s needs are met and aligned with Ozone’s commercial goals.

The right candidate brings a mix of account management experience, commercial curiosity, and strong analytical and communication skills, with a passion for using data to inform decisions and drive results. They’ll thrive on solving complex problems and growing quickly in a fast-paced, high-impact environment.

Primary Responsibilities:

• Serve as the primary business owner for US publisher accounts, accountable for strategic and financial outcomes, with a sharp focus on data-driven performance management and decision-making.
• Partner with publisher stakeholders to build joint business plans which align both our goals, using insights and analytics to drive growth, deepen relationships and achieve long-term success.
• Monitor financial and operational performance, leveraging data to identify trends, surface growth opportunities, flag risks, and inform strategic direction.
• Drive revenue growth by analysing account dynamics, uncovering upsell and cross-sell opportunities, and accelerating product adoption through data-backed commercial narratives.
• Focus on long-term publisher success and retention by delivering consistent value, building trusted relationships, and providing thoughtful, hands-on account stewardship.
• Drive partner satisfaction and loyalty by leveraging customer feedback, NPS insights, and performance data as key indicators to inform continuous improvement.
• Deliver strategic QBRs and high-impact partner conversations grounded in data, benchmarks, and actionable commercial insights.
• Coordinate across Ozone teams to ensure delivery of publisher-focused outcomes, aligning internal efforts with data-informed account strategies and growth plans.

Required experience/ skills

Professional experience in publisher account management or another client-facing role.

• 2+ years of experience in account management, customer success, or strategic partnerships within digital publishing, ad tech, or martech.
• Proven ability to convert data insights into compelling commercial narrative – turning insight into action and business impact.
• Strong understanding of the digital advertising ecosystem, particularly in areas such as Prebid, RTB, DSPs, and SSPs.
• Confident managing business and operational stakeholders, with excellent communication and storytelling skills — verbal, written, and visual.
• Passionate about Ozone’s mission to support premium publishers and independent journalism.

If you’re excited about this role but don’t tick every single box, we’d still love to hear from you. We know that great talent comes in many forms, and not everyone’s path looks the same.

About the process

We aim  to foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We are an equal opportunities employer, hiring solely on merit and business need. We encourage applications regardless of sex, gender identity, ethnicity, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, parenthood and disability. 

If you require reasonable adjustments in the recruitment process, please make us aware.  

What we offer

• Medical insurance (PPO/EPO) 
• Dental insurance 
• Vision insurance 
• 401(k) plan with 3% employer match
• 15 vacation days per year
• 8 paid company holidays
• 8 sick days
• Short- and long-term disability insurance 
• The expected salary range for this position is $80,000 to $90,000, with a target performance bonus opportunity of up to 30%
• Basic life insurance with optional buy-up
• Paid parental leave: 3 months leave (birthing)
• Hybrid working with expectation of 3 days in office

Our values

Created by our team, our values embody the way we work at Ozone:

• We can build a better future for our industry.
  We are building a future for digital advertising in which audiences, publishers and brands can thrive. Where high quality, editorially governed content has a successful and sustainable future. 

• Everyone can make a difference.
  It takes a lot of different people, ideas, and hard work to turn big ambitions into reality. Everyone’s input is needed, and everyone’s contribution is valued.

• Together is the best way.
  Born from collaboration, we believe team-working is the best way, and our natural instinct is to help. Success is a team effort, so that’s how we work internally, and with all our partners too.
• Be open, authentic, and human.

         Positive progress comes from being transparent, telling it how it is, and keeping things simple. That’s the environment 

         we like to create, and we warmly welcome people into it.