Account Manager – Polystyrene, Midwest US Region

Primary Responsibilities

• The Account Manager works to identify the needs of current and prospective polystyrene customers in the specific sales territory and seeks to meet those needs with AmSty solutions, managing a bottom-line based business approach. This is accomplished by:


• Developing and maintaining strong relationships with large corporate PS customers at multiple organizational levels (CEO, VP, Procurement, Plant Management, etc.) and multiple delivery locations
• Solicit PS sales monthly at large corporate and medium sized accounts, overseeing the end-to-end customer experience, from volume, order entry, pricing, delivery, credit, product quality, etc. while maximizing value to AmSty
• Learning, understanding, and following the AmSty PS Business Process – involving activity-based planning aligned to defined opportunities leading to achievement of higher-level BU goals
• ·Solving Customer issues by working collaboratively with others - recognizing, anticipating and solving problems to their conclusion resulting in business opportunity for AmSty
• Understanding and proactively analyzing the customer’s business strategy, sponsoring innovation efforts through AmSty work teams leading to new products and solutions
• Developing and building relationships with internal and external customers and influencers
• Using electronic technology proficiently (Excel, Word, PowerPoint) to develop and share account plans, presenting to internal and external audiences to persuade and advance ideas
• Use price management systems and forecasting tools effectively to provide a high level of customer service and support efficient supply chain planning
• Understanding the complex realm of sustainability as it relates to polystyrene, becoming a force for change with customers and other parties to unlock potential growth in customer markets
• Accepting other projects and ad-hoc analyses as required

Job Requirements

• Demonstrable track record of delivery against accountable targets
• High energy work ethic with efficient time management skills, meeting deadlines for multiple deliverables simultaneously
• A passion for serving customers, selling and closing commercial agreements, and meeting commitments
• A passion for managing bottom-line results, being proactive, and thinking strategically
• A mix of customer service and project management aptitudes
• The ability to prospect, professionally negotiate, and skillfully close contracts and sales agreements in a timely manner
• The ability to develop lasting and trusting relationships with other people
• The ability to work effectively and independently from a virtual office
• Proficiency with computer desktop tools, particularly Excel and PowerPoint
• Strong interpersonal communication skills, both oral and written, as well as follow-up skills
• EH&S orientation, with the ability to recognize safety performance as being a critical success factor
• Experience with cross-functional teams in resolving complex issues impacting customers
• Strong financial acumen and analytic skills
• Four-year college degree - Preference given to Technical Disciplines (Engineering, Chemistry) as well as possessing an advanced degree such as an MBA
• Minimum 8 years work experience – direct Plastics/Petrochemical Industry experience preferred
• Must live in or relocate to Chicago or surrounding area as approved by the Director – Polystyrene Sales, North America Region
• Travel up to 50% including air travel or auto travel, though most customers are strategically located near Chicago and can be managed without overnight lodging

Core Values

• Safety
• Excellence
• Integrity
• Respect
• Sustainability
• Trust