Account Manager Playradar

Posted Yesterday
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St. Gallen, CHE
Hybrid
Mid level
Information Technology • Sports
The Role
Manage client relationships, monitor performance, identify upsell opportunities, coordinate with teams, and participate in business reviews and events.
Summary Generated by Built In
Company Description

We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.

Job Description

THE CHALLENGE:

  • Ensure strong positioning and visibility of our products
  • Manage day to day relationships with key operators
  • Act as the main point of contact for all client communication
  • Monitor performance and provide data driven insights and recommendations
  • Identify upsell and cross sell opportunities within existing accounts
  • Prepare and lead regular business reviews with clients
  • Support product launches and promotional activities
  • Coordinate internally with product, marketing and operations teams
  • Ensure high quality service and smooth delivery for all clients
  • Represent the company at industry events

 

     

    Qualifications

    ABOUT YOU:

    • Experience in account management within iGaming or B2B tech
    • Strong relationship building and communication skills
    • Commercial mindset with a clear track record of meeting revenue targets
    • Accountable for delivering against budget targets
    • Comfortable working with data and performance metrics
    • Hands on mentality with the ability to think beyond your immediate scope
    • Reliable and able to meet deadlines consistently
    • Team player with a proactive and solution-oriented approach
    • Fluent in English, additional languages are a plus

    Additional Information

    OUR OFFER:

    • collaborative environment with colleagues from all over the world (Engineering & Business offices in Europe, Asia and US) including various social events and teambuilding. 
    • Flexibility to manage your workday and tasks with autonomy. 
    • A balance of structure and autonomy to tackle your daily tasks. 
    • Vibrant and inclusive community, including Women in Tech and Pride groups which welcome all participants. 
    • Global Employee Assistance Programme
    • Calm and Reulay app (leading well-being apps designed to support focus, quality rest, mindfulness, and long-term mental resilience). 
    • Online training videos
    • Flexible working hours

    While we appreciate the flexibility and benefits of working from home, we strongly believe that coming together in person fosters stronger connections, encourages collaboration, and drives innovation—both as individuals and as a company. The energy, shared ideas, and team support we experience in the office strengthen the foundation of our success and culture. For this reason, we are an office-first business operating on a hybrid model, with team members working in the office three days a week to build relationships, exchange ideas, and grow together. 
     

    OUR RECRUITMENT PROCESS: 

    • Initial Screening: A quick chat with our Talent Acquisition Partner to understand your background and expectations. 
    • "Technical" Assessment: A short task to showcase your skills. 
    • Technical Interview: Meet with the Technical team and later with the Hiring Manager to dive into your solution, as also discuss team fit. 
    • Onsite Interview: Meet with the local team and take a tour of our office for a final meet-and-greet. 
    • Finals Steps: Receive feedback and, if successful, an offer! 

    At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!

    Skills Required

    • Experience in account management within iGaming or B2B tech
    • Strong relationship building and communication skills
    • Commercial mindset with a track record of meeting revenue targets
    • Comfortable working with data and performance metrics
    • Fluent in English, additional languages are a plus
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    The Company
    Las Vegas, NV
    2,300 Employees
    Year Founded: 2001

    What We Do

    Sportradar is a leading global provider of sports betting and sports entertainment products and services. Established in 2001, the company is well-positioned at the intersection of the sports, media and betting industries, providing sports federations, news media, consumer platforms and sports betting operators with a range of solutions to help grow their business. Sportradar employs more than 2,300 full time employees across 19 countries around the world. It is our commitment to excellent service, quality and reliability that makes us the trusted partner of more than 1,600 customers in over 120 countries and an official partner of the NBA, NHL, MLB, NASCAR, FIFA and UEFA. We cover more than 750,000 events annually across 83 sports. With deep industry relationships, Sportradar is not just redefining the sports fan experience; it also safeguards the sports themselves through its Integrity Services division and advocacy for an integrity-driven environment for all involved.

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