Account Manager | Mumbai

We are looking for a motivated and detail-oriented Account Manager to join our FinTech team. This is a fresher-friendly role that combines Project Management, Client Management, and Implementation Consulting.

The selected candidate will work closely with clients and internal teams to understand business requirements, coordinate project implementation, track deliverables, and ensure the successful adoption of our FinTech solutions.

This role is ideal for candidates who enjoy working with clients, managing projects, solving business problems, and understanding technology-driven financial processes.

• Act as a primary point of contact for assigned clients during implementation and ongoing engagements.
  

• Understand client requirements, business processes, and expectations.
  

• Maintain regular communication with clients and provide timely updates on project progress.
  

• Build and maintain positive relationships with clients.
  

• Understand client concerns and coordinate with internal teams for appropriate resolution.
  

• Coordinate end-to-end implementation projects from requirement gathering to go-live.
  

• Prepare and maintain project plans, timelines, trackers, and status reports.
  

• Coordinate with Product, Technology, Operations, and other internal teams to ensure timely delivery.
  

• Track project milestones, dependencies, risks, and pending activities.
  

• Follow up with stakeholders to ensure deliverables are completed within agreed timelines.
  

• Participate in project review meetings and prepare meeting notes/action items.
  

• Understand the client's business requirements and map them to the available product/solution.
  

• Support requirement gathering and documentation.
  

• Assist in configuring and implementing FinTech products based on client requirements.
  

• Coordinate data collection, validation, testing, and implementation activities.
  

• Support User Acceptance Testing (UAT) and help coordinate issue resolution.
  

• Assist clients during training, onboarding, and go-live activities.
  

• Develop an understanding of financial processes, workflows, and relevant FinTech solutions.
  

• Prepare Business Requirement Documents (BRDs), process documents, implementation trackers, and project status reports.
  

• Maintain accurate records of client requirements, issues, action items, and project updates.
  

• Prepare presentations and reports for internal and client meetings.
  

• Ensure project documentation is maintained throughout the implementation lifecycle.
  

• Good verbal and written communication skills.
  

• Strong analytical and problem-solving ability.
  

• Good interpersonal and stakeholder-management skills.
  

• Ability to manage multiple tasks and meet deadlines.
  

• Strong attention to detail.
  

• Willingness to learn FinTech products, financial processes, and technology.
  

• Ability to understand business requirements and translate them into actionable tasks.
  

• Comfortable interacting with clients and internal teams.
  

• MBA in Finance / Operations / Business Analytics / Information Technology / Marketing or a related specialisation.
  

• Candidates with B.Com, BBA, B.Sc., BCA, BE/B.Tech, or other relevant degrees may also be considered.
  

• Candidates must have secured 70% or above throughout their academic qualifications.
  

• Freshers and candidates with up to 1 year of relevant experience can apply.
  

• A proactive and enthusiastic learner.
  

• Someone who can take ownership of assigned tasks.
  

• Strong coordination and follow-up skills.
  

• Ability to work with both business and technical teams.
  

• Customer-focused approach.
  

• Comfortable working in a fast-paced environment.
  

• Ability to identify issues, communicate them clearly, and follow through to resolution.
  

Impactful Product: At Synoriq, you get to work on exciting products and software that create a huge impact in the lives of common people. You get exposure to the financial sector. With projects of such scale, we work on the latest technologies in the market. 

• Great Nucleus of Minds: You get to work with the smartest people and learn together. Our team is a bunch of talented designers, engineers, singers, storytellers, and dancers.
  

• Fun: We understand that there is a life outside the office too. We offer flexibility in your work schedule and work from home so that you give your best every day.
  

• Leadership Initiatives: We promote the overall development of an individual and help you realize your professional goals.
  

• There are ample learning opportunities providing exposure to different domains and to work in cutting-edge technology.
  

About Synoriq :
Synoriq is a core lending product company that offers solutions for banking and financial services. At Synoriq, our purpose is to build a better world through technology. Headquartered in Jaipur, India, we are a team of 150+ lending experts, designers and engineers. We believe problems of any complexity can be solved if you have great leaders. Our utmost focus is on leadership and we thrive to create outstanding leaders who deliver on our promises to all the stakeholders. By creating leaders, we play a critical role in shaping a better world for our people, our clients, our communities, and our nation. By creating a work environment that is exciting and flexible, and by fostering growth through ongoing learning and development programs, we empower our employees to achieve their professional and personal goals. We work with some of the big names in the industry. Some of our clients include:

• Financial Services: Finova Capital, Spandana, SPFC, SG Finserve, CSL, and more (30+ Customer)
  

Promoter Profile :

Mudit Jain is the CEO and Founder of Synoriq. He is an IIT Bombay Alumni with experience of 14+ years of working with various banks, HFCs, and NFCs. He served as the Country Head for Finmechanics at a very young age of 24. He has also worked with PwC and Diamond Consulting after graduating from IIT Bombay. Before starting Synoriq, he was the co-founder of Qriyo - India’s first managed home tuition app