ABOUT US:
PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, we offer a comprehensive range of products, including embedded insurance, customised employee benefits, financial advisory, and digital solutions – making insurance straightforward, for everyone. Through our regional group of companies, we serve more than 5 million customers with over US$ 10 billion in sum insured.
WHAT YOU’LL DO:
- Own a portfolio of existing B2B partner accounts end-to-end where you're the main point of contact once a deal is signed.
- Track partner performance against targets (premium volume, activation, retention) and flag issues before they become problems.
- Run regular check-ins and business reviews with partners, in Mandarin where needed, to keep the relationship warm and the numbers visible.
- Coordinate internally with product, underwriting, and operations to resolve partner issues, launch new offerings, or fix what's broken.
- Spot upsell and expansion opportunities within existing accounts and work with the Partnership Lead to pursue them.
- Keep partner data, contracts, and reporting organized and up to date to keep the portfolio healthy.
- Prepare partner-facing materials (performance decks, proposals, reports)
Requirements
WHAT WE EXPECT OF YOU:
- 2–4 years of experience in account management, partnerships, or client-facing relationship roles in B2B space, ideally. Insurance or financial services experience is a plus but not a dealbreaker.
- Fluent Mandarin (spoken and written) and working proficiency in English where you'll need to run real business conversations in both.
- Comfortable owning a number: you can read a performance dashboard, know what's off, and know what to do about it.
- Strong relationship instincts where you can tell the difference between a partner who needs hand-holding and one who needs to be left alone.
- Organized enough to manage multiple partner accounts at once without letting any of them go quiet.
- Clear, professional communicator , both internally and with partners to manage cross-functional coordination without needing everything spelled out.
- Experience working with partners or clients based in Greater China and SEA.
- Open for light travel if needed.
Benefits
PERKS YOU’LL GET TO ENJOY:
- Comprehensive Medical & Life Insurance – We’ve got you and your loved ones covered.
- Flexi Health Perks – From health screening to traditional medicine, take charge of your well-being.
- Focus WFA (Work From Anywhere) – Dedicated days per year for deep-thinking work—whether it's at home, a café, or your favorite quiet spot. Work where you focus best.
- Skyrocket Your Growth – Be a part of our non-stop learning opportunities to level up your skills.
- Innovate, Collaborate, Elevate – Join an energetic team that makes every challenge exciting, every win rewarding, and every day a fun learning experience.
Join Our Team in Shaping the Future of Insurance
As a homegrown startup that seeks to innovate how we use and think of insurance, we value teammates who think big, challenge the old ways, and take extreme ownership.
In PolicyStreet, we aim to do better, to serve people better. We are committed to pushing boundaries of innovation and to develop Purposeful and Simple insurance solutions for businesses and consumers, narrowing the protection gap and improving financial inclusivity in the region.
If you are driven to make change, keen to be at the forefront of insurance innovation, and grow with a team of talented and motivated people, we’d be just as excited to get to know you too!
Find out more about us via our website at www.policystreet.com.
At PolicyStreet, we uphold the principles of equal opportunity and embrace diversity. We are committed to a workplace free from discrimination based on race, religion, colour, gender, sexual orientation, age, marital status, veteran status, or disability status.
Skills Required
- 2-4 years of experience in account management, partnerships, or B2B client-facing relationship roles
- Fluent spoken and written Mandarin
- Working proficiency in English for business conversations
- Ability to interpret performance dashboards and manage performance metrics
- Strong relationship management skills
- Ability to manage multiple partner accounts in an organized manner
- Clear and professional internal and external communication skills
- Experience working with partners or clients in Greater China and Southeast Asia
- Insurance or financial services experience
What We Do
PolicyStreet is an insurance technology group of companies providing cutting-edge digital insurance solutions to businesses and consumers in Southeast Asia and Australia. PolicyStreet works directly with over 40 life, general, and takaful providers globally to offer a comprehensive range of products and services, which includes but is not limited to embedded insurance, customised employee benefits, financial advisory and aggregation of insurance, as well as the development of digital solutions to make insurance purposeful & simple for businesses and consumers. As a licensed Reinsurer, General Insurer and Takaful Operator by the Labuan Financial Services Authority (LFSA), an approved Financial Adviser and Islamic Financial Adviser by Bank Negara Malaysia (BNM), and a licensee of the Australian Financial Services License by the Australian Securities and Investments Commission (ASIC), PolicyStreet is able to underwrite, customise policies, and provide unbiased advice to its clients and partners worldwide. PolicyStreet is backed by the Malaysian sovereign wealth fund, Khazanah Nasional Berhad, and serves over 5 million customers with over US$ 10 billion in sum insured. In 2024, PolicyStreet was recognised as "Fintech of the Year" at The Asset's Triple A Digital Awards and ranked as the second-highest Malaysian company in the "High-Growth Companies in Asia Pacific 2024" list by Statista and The Financial Times.
