Account Manager – ISO
Department: Sales
Reports To: Director of Sales
Location: Remote (U.S., Eastern Time Hours)
Why This Role Matters
Greenbox Capital helps small and mid-sized businesses thrive by providing fast, accessible funding. As an Account Manager in our ISO Partner Channel, you will own, develop, and grow a revenue-producing book of ISO partners. You build trust quickly, adapt fast, and turn funnel data into decisive action that drives funded volume and partner loyalty.
What Success Looks Like
Partner Acquisition & Activation – Build and activate new ISO partners.
Funnel Management & Metrics – Improve submission, approval, and funding ratios through data-driven outreach.
Partner Engagement – Maintain consistent, high‑quality touchpoints and educate partners on product/process updates.
Competitive Awareness – Track market shifts and share insights with leadership.
How You’ll Be Measured
Growth and quality of your ISO portfolio.
Funnel performance: submissions, approvals, fundings.
Consistency and quality of outreach and logged feedback.
Ability to educate partners and influence results.
Contribution to team success through mentorship.
You're a Strong Fit If You…
Thrive in a fast‑paced environment where urgency drives success.
Navigate conflict with emotional intelligence.
Turn rejection into motivation—natural grit.
Are disciplined, organized, and entrepreneurial.
Think strategically and act quickly based on funnel insights.
Adapt rapidly to changes in a high‑growth environment.
What You’ve Done Before
5+ years in consumer service sales or SMB lending.
5+ years in a high‑speed work environment.
Strong conflict‑resolution experience.
Quick, solution‑oriented thinker with excellent communication.
Preferred: MCA industry experience.
Tools & Expertise
CRM proficiency; ability to interpret funnel metrics.
Strong data literacy.
Understanding of MCA/SMB lending processes.
What to Expect from Our Interview Process
We believe in a respectful, efficient, and transparent hiring experience. Here’s what you can expect:
Step 1: Initial Phone Screen (30 minutes)
A brief conversation with a recruiter to learn more about your background, interests, and alignment with the role.
Step 2: Hiring Manager Interview (1 hour)
A deeper discussion about the role, your relevant experience, and how you’d contribute to the team.
Step 3: Role-Specific Assessment or Panel Interview (1 hour)
Depending on the role, this may include a take-home assignment, Bryq assessment, technical interview, or live case study with team members.
Step 4: Final Interview or Leadership Chat (1 hour)
A final conversation with senior leadership or cross-functional team members to ensure alignment with our mission and values.
Step 5: Offer & Background Check
If it’s a mutual fit, we’ll move forward with background check and present a competitive offer. We aim to complete this process within 2–3 weeks from your first conversation with us.
Benefits:
💸 Competitive Pay - We know your worth and we pay accordingly.
🌴 Flexible PTO - Work hard, rest well. Take the time you need to recharge.
🏡 Remote - Fully remote within the U.S., working Eastern Time hours to keep everyone aligned.
🩺 Full Benefits Package - Health, dental, vision
🧠 Smart, Supportive Teammates - Collaborate with sharp minds who are kind, driven and uphold our core values: Commitment, Communication, Teamwork, Service and Integrity!
Top Skills
What We Do
Greenbox Capital is a direct funder in the merchant cash advance industry providing small businesses access to much needed working capital through merchant cash advances, invoice factoring and short-term small business loans. As a technology-driven alternative lender, Greenbox Capital’s enterprise solution, The Box, stands head and shoulders above other Fintech products. The Box increases deal security to brokers vastly improving the speed of funding and quality of underwriting for scaling and overhauls traditional means of obtaining capital with a seamless experience for the customer.
Our core values are Commitment, Communication, Teamwork, Service and Integrity. Our team is made up of dedicated, hard-working, honest individuals working together toward the company goal of being the safest place to fund small businesses! We make an impact on small businesses in the US, Puerto Rico, and Canada, every day.
