Succession Planning for Railroads Investing in the Next Generation (SPRING) LLC
Jobs
Account Manager - Insurance
Account Manager - Insurance
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The Role
Manage client accounts for an insurance brokerage, maintain relationships, coordinate policy renewals, advise on coverage and risk management, liaise with carriers, resolve inquiries and escalations, and analyze policies to recommend solutions that meet client goals.
Summary Generated by Built In
Our company is dedicated to providing comprehensive insurance solutions tailored to meet the unique needs of clients. As part of one of the largest global insurance brokerages, we focus on delivering personalized service and risk management expertise. Our team of professionals works collaboratively to design solutions that protect and empower businesses, families, and individuals. With a strong commitment to client satisfaction, we help navigate the complexities of insurance with integrity and care.
Role Description
This is a full-time hybrid role for an Account Manager, based in Port Austin, MI, with some flexibility for remote work. The Account Manager will be responsible for managing client accounts, maintaining strong relationships with clients, identifying client needs, and ensuring satisfaction. Daily tasks involve coordinating policy renewals, guiding clients through coverage options, liaising with insurance carriers, and resolving client inquiries and escalations. The role also includes analyzing insurance policies and providing recommendations to meet client goals and requirements.
Qualifications
- Client Relationship Management and Customer Service skills
- Knowledge of Insurance Policies and Risk Management
- Proficiency in CRM Tools and Microsoft Office Suite
- Strong Communication, Organizational, and Problem-Solving abilities
- Ability to work independently and in collaboration with team members
- Experience in the insurance industry is a plus
- Property and Casualty Insurance License or willingness to obtain it within a specified time frame
- Bachelor's degree in Business, Finance, or a related field (preferred)
Skills Required
- Client Relationship Management and Customer Service skills
- Knowledge of Insurance Policies and Risk Management
- Proficiency in CRM Tools and Microsoft Office Suite
- Strong Communication, Organizational, and Problem-Solving abilities
- Ability to work independently and in collaboration with team members
- Experience in the insurance industry
- Property and Casualty Insurance License or willingness to obtain it within a specified time frame
- Bachelor's degree in Business, Finance, or a related field
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The Company
What We Do
SPRING (Succession Planning for Railroads Investing in the Next Generation) is a specialized recruiting and retention agency serving the rail industry. They act as a communication bridge between employers and candidates, helping railroads, suppliers, and contractors address workforce needs through full-cycle recruiting, custom mentorship programs, and training. Their mission is to inspire talent to join and remain in the rail industry, sustaining rail heritage and knowledge as the industry grows.
