About Alcor
Alcor is a growing tech company that offers an all-in-one-place solution for tech product companies to build their software R&D centers from 0 to 100 developers in LATAM and Eastern Europe.
Our clients are big tech companies like People ai, Grammarly, BigCommerce, Ledger, Sift, and others.
We’re on a mission to empower great tech companies to save the world by making access to tech talent as simple as possible.
RESPONSIBILITIES:
- Building and maintaining strong, long-lasting trusted relationships with US and European portfolio of clients.
- Operating as the lead point of contact in LatAm for all customer matters representing their interests and ensuring WOW service provision, including signing Agreements and discussing terms of cooperation, legal onboarding/ offboarding of contractors and employees, payroll administering, coordinating hardware purchase and delivery process, office/ coworking rental, medical insurance provision, preparing financial reports & budgets, IT market overview.
- Coordinating cross-department cooperation for solving client requests.
- You will act as an HR advisor guiding payroll, benefits, associates' scheduling, and other inquiries, etc.;
- Onboard and integrate new employees into the company according to local rules and policies;
- Organize and maintain personnel records;
- Co-ordinate the return and administration of new starters' paperwork, ensuring they are onboarded correctly and promptly;
- Manage the employee off-boarding process;
REQUIRED SKILLS:
- Has 4+ years of experience (will be a plus in positions such as HR Manager, Account Manager, Customer Success Manager, Project Manager, or others related to cooperation with clients and HR).
- Customer-oriented. Able to identify and effectively meet customer needs, exceed customer expectations, and provide WOW service.
- Knowledge of government legislation;
- Knowledge of company HR policies and practices;
- Discretion and ability to handle confidential matters;
- Strong administrative & organizational skills;
- Ability to prioritize tasks, work at pace, and work to a tight deadline.
PROPOSAL:
- An exciting, dynamic job with the opportunity to grow.
- Working only with product IT companies that have innovative projects and advanced technologies.
- 20-day paid vacation, 100% paid sick leave.
- Additional days off for special occasions, all national holidays off.
- Competitive salary in US dollars.
- Compensation of medical insurance.
- Flexible working schedule.
- IT Kit.
- Remote work.
- Professional education, training courses, and conferences (based on work performance).
- A warm atmosphere of young and proactive people, corporate events, and team buildings.
Skills Required
- 4+ years of experience in HR, Account Management, Customer Success, or Project Management roles
- Customer-oriented with ability to exceed expectations
- Knowledge of government legislation and HR policies
- Strong administrative and organizational skills
- Ability to work to tight deadlines
What We Do
Alcor builds tech R&D centers for US tech product companies facing budget freezes, hiring bottlenecks, admin overload, and operational headaches. We help our clients scale in Latin America and Eastern Europe from 10 to 100 developers in a year! Our all-in-one solution includes: ✔️ Recruitment of Valley-caliber software developers in Mexico, Colombia, Chile, Argentina, Poland, Romania, Ukraine, and Bulgaria with 40% savings compared to other staffing models; ✔️ Employer of Record service for 100% compliant employment solution without the need to set up your legal entity; ✔️ Operational support, covering hardware procurement, office rent, insurance provision, employer branding, HR services, and IT support. With over 8 years of experience, Alcor can close your position in 2 to 6 weeks and offers access to the top 10% of talent in Latin America and Eastern Europe. All under a transparent, pay-as-you-go pricing model: no buyout fees, no prepayment, no hidden markups on salaries – you get full cost control. Top-tier tech companies and unicorns have entrusted their tech R&D centers to us – BigCommerce, People.ai, Pindrop, Sift, Ledger, Dotmatics, Franki, and others. Rely on Alcor to assist you in swift expansion overseas! Visit our website www.alcor-bpo.com to further discover the solution or send us a message to see how we can help. FB: https://www.facebook.com/AlcorBPO/ X: https://x.com/Alcor_BPO Instagram: https://www.instagram.com/alcor_team/
