Account Manager, Enterprise

Account Manager, Enterprise - Cloud Computing
Belfast - mix of WFH and office/clients

Why This Role?

Take ownership of an established portfolio of customers and turn strong relationships into sustainable commercial growth, with a particular focus on selling Cloud solutions and services across Microsoft Azure and AWS.

You'll retain and develop existing enterprise accounts, identify opportunities to grow customers' use of Azure, AWS and wider Cloud solutions, and manage deals from initial opportunity through to completion. Working closely with sales, purchasing, finance, Cloud specialists and project delivery teams, you'll play a key role in driving revenue growth while delivering an excellent customer experience.

What You'll Be Doing

• Manage and grow a portfolio of existing enterprise customer accounts
• Achieve and exceed agreed sales, revenue and profit targets
• Identify and develop opportunities to sell Cloud solutions and services, including Microsoft Azure and AWS, within existing customer accounts
• Build trusted relationships with customers and key vendor Account Managers
• Identify cross-selling opportunities across Azure, AWS, Cloud, managed services and wider IT solutions
• Take ownership of opportunities and progress deals through to completion
• Work with internal Cloud, Azure and AWS specialists to develop solutions that meet customer requirements
• Prepare the commercial elements of customer proposals, including pricing, discounts and margin modelling
• Deliver engaging sales presentations to both new and existing customers
• Monitor competitor activity and support customer retention strategies
• Maintain accurate customer, opportunity and relationship data within Salesforce
• Work closely with Purchasing, Finance, PMO and other internal teams to ensure successful delivery of products and services

What We're Looking For

Essential

• Previous Account Management or Sales experience within the IT or technology sector
• Experience selling Cloud solutions and services, ideally including Microsoft Azure and/or AWS
• Proven track record of achieving or exceeding sales targets
• Experience managing and growing existing customer relationships
• Strong commercial awareness with an understanding of pricing, profitability and margins
• Experience using CRM systems to manage opportunities and customer engagement
• Excellent communication and stakeholder management skills
• Strong organisation, planning and time management skills
• Customer-focused approach with a passion for building long-term relationships
• Ability to work independently and manage multiple priorities effectively
• Resilient, proactive and results-driven mindset
• Willingness to travel across the UK when needed

Desirable

• Experience using Salesforce CRM
• Knowledge of Microsoft Azure, Amazon Web Services (AWS) and Cloud solutions
• Experience working with Cloud technology vendors and partners
• Knowledge of IT products, Cloud services and managed services
• Experience delivering customer presentations and commercial proposals
• Experience working closely with purchasing, finance or project delivery teams

Why This Opportunity Stands Out

• Manage an established customer portfolio with genuine growth potential
• Drive growth through the sale of Azure, AWS and wider Cloud solutions and services
• Own the full sales lifecycle from opportunity identification through to deal completion
• Develop relationships with customers, Cloud technology vendors and internal specialists
• Gain exposure to a broad range of Microsoft Azure, AWS, Cloud and managed services solutions
• Combine relationship-led account management with commercial ownership and sales growth responsibility
• Play a visible role in customer success, retention and business growth

At Telefónica Tech, we believe inclusion is the bridge that empowers everyone to be their authentic selves. We celebrate and respect our differences because diversity drives innovation and makes us stronger.
 
Be yourself with us, and feel that you belong. 

We welcome applicants from all backgrounds and identities regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation. 
 
We are also committed to equity, accessible hiring practices, and creating an inclusive culture through many means including TogetHer (Women's network) and our Employee Resource Groups which include Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability.

 We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.