Account Manager - Digital Marketing

Posted 3 Days Ago
Be an Early Applicant
Cincinnati, OH, USA
In-Office
Mid level
AdTech • Artificial Intelligence • Machine Learning • Marketing Tech
The Role
Serve as primary client contact to plan and execute SEM/SEO strategies, manage multiple agency accounts, translate data into actionable insights, present monthly reports, lead client meetings, collaborate with SEO/SEM/CRO teams, and drive retention and account growth.
Summary Generated by Built In

Digital Strategy Consultant - Level 2


Helium SEO is hiring an experienced Account Manager to lead digital marketing campaigns for our valued clients in a Digital Strategy Consultant role.
 

As a Digital Strategy Consultant, you will bring your professionalism, enthusiasm, curiosity, and top-notch communication abilities to foster strong B2B client relationships. Your mission will be to deliver exceptional customer service, manage projects effectively, and achieve outstanding results for your assigned accounts.
 

Role expectations include:

  • Nurture and grow relationships with assigned client accounts to drive retention and expansion of books of business
  • Serve as the primary point of contact for clients and provide strategic guidance on their digital marketing efforts
  • Analyze and translate complex data into actionable insights for clients
  • Proactively plan and execute client campaigns, leveraging internal and external resources for optimal performance
  • Ensure an exceptional end-to-end client experience
  • Prepare and present professional, detailed monthly reports and presentations
  • Lead regular client meetings and status calls
  • Collaborate closely with our SEO, SEM, & CRO engineering teams, facilitating direct communication when needed
  • Identify and pursue opportunities for account growth and renewal


Required Skills

  • 3+ years of experience in digital marketing account management 
  • Experience working in an agency setitng- handling multiple clients across a variety of industries.
  • Proven ability to develop and execute successful digital marketing strategies - SEM and SEO. You will have access to experts, but the primary strategy will fall on you.
  • Strong background in managing B2B and B2C client relationships and driving account success
  • Exceptional organizational skills with a keen eye for detail
  • Confident, engaging communication style
  • Grace under pressure and the ability to effectively address client concerns
  • Results-driven approach with a positive, high-energy attitude
  • Ability to thrive in both autonomous and collaborative work environments
  • Working knowledge of WordPress, basic HTML, and digital marketing platforms (e.g., Ahrefs, Moz, SEMRush, Google Analytics, Google Ads)


Expectations


The perfect fit will embody our core values:

  • Extraordinary Service
  • Responsive Communication
  • Proactive Problem Solving
  • Under-promise and Over-deliver
  • Achieve the North Star


You recognize that personal and professional growth is a continuous process. You approach every task with dedication and intensity, always striving to be more efficient. You face challenges head-on, taking ownership, asking for help, and prioritizing the team's success.


Why Helium SEO?

  • Competitive salary plus a book of business bonus percentage on top
  • Comprehensive benefits package (up to 90% coverage for health, dental, vision, life)
  • Hybrid work model- work from home Tuesday and Thursdays
  • Simple IRA with employer match
  • Unlimited paid time off after 90 days
  • Pet-friendly office for those in Cincinnati.


Ready to take the next step in your digital marketing career? Join our tight-knit team and make a real impact for our clients. Apply today!

Skills Required

  • 3+ years of experience in digital marketing account management
  • Experience working in an agency setting handling multiple clients across industries
  • Proven ability to develop and execute SEM and SEO strategies
  • Strong background managing B2B and B2C client relationships
  • Exceptional organizational skills and attention to detail
  • Confident, engaging communication style
  • Ability to handle client concerns and perform under pressure
  • Results-driven, high-energy attitude
  • Ability to work autonomously and collaboratively
  • Working knowledge of WordPress and basic HTML
  • Working knowledge of digital marketing platforms (Ahrefs, Moz, SEMRush, Google Analytics, Google Ads)
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The Company
HQ: Cincinnati, OH
60 Employees
Year Founded: 2017

What We Do

Helium SEO is a completely unique digital marketing company that utilizes artificial intelligence and machine learning to build highly efficient systems for SEO and SEM that far outperform traditional agencies. Our team has been doing digital marketing for over 10 years, and everyday we strive to drive better ROI for our clients. We believe the modern digital marketing campaign must be invented by marketers and built by engineers in order to effectively leverage modern technology to bring in clients. Our Core Values: Extraordinary Service, Responsive Communication, If it is to be then it is up to me, Problem Solver, Proactive, Underpromise yet Overdeliver, and Achieve the North Star www.helium-seo.com 513-563-3065 [email protected] Honors and Awards: Inc 5000 list of fastest growing companies in America Cincinnati Spark Award Rising Tech Star- Paul Demott, CTO Forty Under 40- Timothy Warren, CEO Cincinnati Coolest Companies Blue Ash Business Award- Aspire Innovation & Technology Award- Outstanding Marketing Innovation

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