Account Manager - Croatia - Long Term contract

Posted 8 Days Ago
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Barcelona, Cataluña, ESP
Hybrid
Junior
Consumer Web • Sharing Economy • Travel • Hospitality
The Role
Manage and grow relationships with Croatian boat owners, including key accounts and fleet operators. Responsibilities include improving availability, pricing, listing quality, response rates, booking conversion, and revenue performance. The role involves onboarding owners, preparing inventory for peak season, supporting marketplace projects, analyzing KPIs, and developing market intelligence across Croatia. Collaboration with Sales, Marketing, and Customer Care teams is required.
Summary Generated by Built In
⛵ About our Crew

Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring an Account Manager - Croatia to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture.

🚤 The role

We're looking for an Account Manager Croatia to join our Supply crew in Barcelona.

You will integrate the Account Management team dedicated to the Croatian market, you will play a key part in growing and strengthening our relationships with Croatia's boat owners — from key accounts to peak-season readiness and revenue optimization, and collaborating closely with the Sales, Marketing, and Customer Care crew members across teams to deliver a high-quality work.

If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we're looking for.

🛟 What floats your boat

With the guidance of your manager, you will perform the following tasks:

  • Build and nurture relationships with Croatia's most important fleet owners (including our 114 key-account owners representing over 2,600 displayed boats) to secure availability, pricing quality, calendar accuracy, and fast response times.

  • Drive activation and conversion by pushing owners toward better response behaviour and faster booking acceptance, while improving listing quality (pictures, descriptions, pricing, extras, cancellation policy).

  • Prepare the fleet for peak season by making sure owners are ready before June, and by cleaning up inactive or low-quality inventory.

  • Optimize revenue by focusing on high-value categories (catamarans, sailboats, motor yachts, and strong-performing motorboat operators) and working on commission alignment, pricing consistency, and upsell opportunities.

  • Lead the onboarding of new owners and contribute to key projects such as Instant Booking activation, new verticals acquisition, and optimization of owner tools.

  • Build market intelligence on local dynamics across Split, Zadar, Dubrovnik, Istria and Šibenik, adapting your account management approach depending on product type and region.

🧭 What you bring aboard
  • Full professional proficiency in English, written and spoken.

  • At least 1 year of experience in account management, sales, or a similar commercial/customer-facing role.

  • A genuine commercial drive with a closing mindset — you know how to be assertive with clients rather than a people-pleaser.

  • Comfort using data and KPIs (GMV, conversion rate, response rate, etc.) to guide your decisions and prioritize your actions.

  • Structured thinking and clear communication, both written and verbal.

🌊 Bonus points (great to have, never a dealbreaker)
  • Croatian language skills.

  • Knowledge of the Croatian boating/tourism market and its key hubs (Split, Zadar, Dubrovnik, Istria, Šibenik).

🗺 The hiring journey
  • A call with Talent Acquisition.

  • Deep-dive interview with the VP Supply, your future manager.

  • Validation call with the COO.

We aim to keep things smooth, transparent, and respectful of your time throughout the process.

What awaits you aboard
  • 🚀 A fast-growing international company with real impact;

  • 💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;

  • 🌴 5 additional days off;

  • 📖 Extensive internal training;

  • 🥪 Lunch vouchers (Cobee);

  • 💪 Gym partnerships (Wellhub);

  • 🚤 Boat licence offered and exclusive discounts on your next boat trips;

  • 🥐 Breakfast every Tuesday morning;

  • 🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;

  • 🎉 Team-building activities.

Contract: Permanent

🪝 Ready to join?

If this opportunity sounds like your next adventure, hit "apply to this job". At Click&Boat, every application is reviewed with equal care and attention, strictly based on merit and regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We are committed to an inclusive process and will provide reasonable accommodations upon request during both selection and employment—because we hire for talent, drive, and mindset, and the sea is open to all.🌊

Skills Required

  • Full professional proficiency in written and spoken English
  • At least 1 year of experience in account management, sales, or a similar commercial or customer-facing role
  • Commercial drive and a closing mindset
  • Comfort using data and KPIs to guide decisions and prioritize actions
  • Structured thinking and clear written and verbal communication
  • Croatian language skills
  • Knowledge of the Croatian boating or tourism market and key regional hubs
Am I A Good Fit?
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The Company
200 Employees
Year Founded: 2013

What We Do

Click&Boat is a leading European peer-to-peer boat and yacht rental platform that connects private and professional boat owners with renters, making boating accessible worldwide.

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