Account Manager - Corporate Reputation

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. 

At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.

Job Title: Account Manager - Corporate Reputation

Responsibilities:

• Partner with cross-functional team members to develop and execute external communications and engagement strategies, programs and tactics
• Execute client deliverables for large scale projects supported with rigorous project management
• Draft client deliverables, applying or creating tools, templates and methodologies that contribute to clients’ goals
• Support senior colleagues in the delivery and management of account requirements
• Manage and develop client relationships, exhibiting best practice in client handling
• Contribution project management – forecasting, hours allocation, project and plan budgeting, managing servicing levels
• Collaborate on new business proposals and presentations and support senior colleagues in the delivery and management of assignments.
• At least four years of hands-on experience in at least three of the following areas: media relations, narrative and messaging development, team management, communication strategy development, client advisory and management, copy development.

Key Requirements:

• Experience with all aspects of external communications, including appropriate use of channels and platforms, particularly print and broadcast media
• Outstanding writing and editing skills with strong attention to detail
• Excellent planning and organizational skills
• Able to quickly grasp client goals and understand their key stakeholders: consumers, employees, investors, regulators, media, vendors, partners and other businesses/organizations, etc.
• Flexibility to work on-site, including from client offices in Dubai on an ad-hoc basis

Basic Qualifications:

• Bachelor's degree in humanities, communications, business administration, organizational development, industrial psychology or a related discipline from an accredited college or university
• Can demonstrate superior presentation skills; project management skills; and consultative skills (including effective questioning, critical thinking, client management and communication methodology application)
• Highly adaptable and able to work across several clients and projects, if required, managing them all confidently and with a high level of competence

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.