Account Manager - Chicago

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.

Job Details

Territory Management:

• Accountable for overall territory management, achievement of equipment and consumable sales goals, profitability and account management within the assigned product lines

• Develop and execute comprehensive territory plans by account to increase revenue and secure new business

• Provide accurate and timely quarterly sales forecasts

• Partner with cross-functional counterparts (especially Clinical Specialists) as appropriate to effectively deliver and drive the adoption of our technologies

• Maintain existing business including ensuring accounts remain contractually compliant and incremental business is achieved

• Resolve customer concerns through accurate and timely investigations; swiftly develop and implement corrective actions to ensure outstanding service for our customers and clients

• Keep up-to-date account data within CRM including contacts and pipeline opportunities

Travel up to 75% dependent on territory geography and need

Product Sales:

• Effectively target new business through the use of analytical tools

• Identify key influencers and uncover needs solved by our technologies

• Educate customers on products, concepts, & industry trends

• Develop brand loyal clinical, economic, and technical champions

• Conduct superior sales presentations, product evaluations, collect detailed data points, and focus on service to drive customer conversions

• Arrange multi-disciplinary hospital consensus meeting to get agreement from all stakeholders on purchase

• Prepare equipment and consumable quotes and creates mutually beneficial local contract agreements

• Drive urgency and priority to our technology and secure hospital/departmental capital funding

• Function as Project Manager to manage and plan entire product implementation post-sale securing and collaborating with appropriate Haemonetics implementation resources for project from contract to go-live, including device installation, software integration, and laboratory equipment validation. Implementation support requires both virtual an on-site needs

• Consult internal product development in the creation of new products and services 

• Collaborate with key opinion leaders and provide network to thought leaders 

• Attend industry conventions and trade shows 

• Provide product feedback to Sales, Marketing and R&D including customer feedback on product enhancements and competitive developments

• Provide data to sales, marketing, and R&D for specific recommendations that require input from key stakeholders

• Attend continuous virtual and live trainings and stay informed on advancements in clinical procedures, clinical studies impacting our technologies, and competitive innovations

EEO Policy Statement