Account Manager - Brand Driving

Posted 4 Days Ago
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Pico Rivera, CA
Hybrid
80K-95K Annually
Junior
eCommerce • Kids + Family • Other • Retail • Sales • Design • Manufacturing
On a journey to inspire all parents to create beautiful nurseries through well designed products that are good for baby.
The Role
Manage e-Commerce accounts, maintain relationships with retail partners, execute sales plans, provide account management, and enhance customer experiences.
Summary Generated by Built In

About Million Dollar Baby Co.

Welcome to Million Dollar Baby Co.! We started in 1990 and are proudly family-owned and operated in Los Angeles. Since then, MDB Co. has grown to 6 distinct brands of children's furnishings ranging in style, aesthetic, and price point, while carrying some of the industry's most eco-conscious and award-winning designs.  Our family of brands include: Babyletto, DaVinci, Nursery Works, Namesake, Monogram by Namesake, and Carter's by DaVinci.  We can be found in mass retailers like Target and Amazon to your local mom-and-pop baby shop to specialty retailers like Pottery Barn Kids and Crate and Barrel. At MDB Co., we credit all our success to our mighty, diverse team of more than 110 smart and fun individuals who make an impact every day!  Our team members are our #1 priority and we partner with exceptional suppliers and retailers from around the world who share our values. Lastly, we are proud that we have been awarded Great Place to Work in '23, '24, '25 Built in LA Best of List '23, '24, '25 Fortune Best Places to Work '24.  It's truly an amazing place to work! We welcome you to learn more about our company and our fantastic team.

Teddy Fong
CEO 

Role Summary:   

Our objective is to build the most loved baby brands so that there are no more boring nurseries!  As an Account Manager, you will help grow new business on our e-Commerce platforms. You will build, communicate, and maintain our vision of creating productive working relationships and collaborating with our online retailers such as Bloomingdale’s, Maisonette, McGee & Co., Pottery Barn Kids, and Crate&kids. You will be responsible for overseeing all aspects of managing specific categories and accounts to create the product of choice and fulfill our consumers’ needs (client queries, identifying growth opportunities, and analyzing sales trends). Our goal for this role is to create sales strategies and build relationships by promoting “Wow” customer experiences!   

What you’ll be doing: 

  • Responsible for the execution and monitoring of sales plans, targets, and budgets within the territory and in line with the overall company sales strategy
  • Develop and maintain strong account relationships, working effectively with retail partners to know their business and act as the first point of contact.
  • Provide excellent account management, utilizing sales tools such as brand plans, customer reports, and sales analysis reports to communicate plans and deals
  • Communicate and inform retail partners of continuous product improvements and product launches, pricing, photography, marketing, and content changes to ensure effective product placements both in-store and online
  • Responsible for up-to-date product knowledge and training of retailers’ personnel
  • Provide support and assistance to Finance and Customer Services, on issues such as credit and distribution, to communicate account efficiencies and updates
  • Works cross functional with internal teams such as Brand, Marketing and Supply chain to gain buy in and execute business needs
  • Responsible to keep up to date on brand/product distribution sheet, promotional calendar, and account goals weekly
  • Handles majority of escalated daily issues independently
  • Identifies opportunities for improvement on team; develops solutions and implements with the following in mind: minimizing complexity, creating sustainable, repeatable processes
  • Conducts root-cause analysis of mistakes and unintended outcomes, and has recommendations for improvement
  • Actively learns about the industry and competitive landscape and applies learnings to team

What you bring to the table:  

  • 2+ years of proven relevant experience in e-Commerce Account Management or related field
  • Bachelor's degree from 4-year university preferred
  • Excellent knowledge of MS Excel, analytical background, presentation, and negotiation
  • Working knowledge of delivering client-focused solutions to customer needs
  • Experience conducting and analyzing wholesale gross profit margins and sales report
  • Known as a go-to, trusted resource in own area of expertise
  • Ability to perform basic data analysis to make decisions and present a POV
  • Exhibits full ownership over tasks, anticipating failure points and escalating follow ups to get things done
  • Demonstrates mutually beneficial decision-making with our partners focusing on the long-term relationship

California pay range
$80,000$95,000 USD

Our Benefits:

  • 100% of your health, dental and vision insurance monthly premiums paid by us!  
  • Flexible PTO because we respect the need for work/life harmony  
  • Company matching 401(k)  
  • Vacation reimbursement and health & wellness subsidy programs  
  • Tuition reimbursement  
  • Matching charitable donations to the nonprofit organization of your choice  
  • Company-wide monthly celebrations - lunch is on us!  
  • Dog-friendly workplace, yes! You can bring your best friend to work  
  • Free MDB Co. swag + generous employee discount on products  

At Million Dollar Baby Co., we’re passionate about diversity and welcome applicants from all backgrounds. Our diversity, inclusion and equity committee (DIEC) strives to break barriers for minority communities, help educate the company on pertinent topics, and work to ensure equal opportunities for existing and potential employees. Since its formation in 2020, our committee has focused on multiple areas, some include hiring, community involvement and continuous learning about Diversity, Inclusion and Equity.

Million Dollar Baby Company is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application and/or recruitment process. 


Top Skills

Excel

What the Team is Saying

Ramon
Karen
Julio
Tiffany
Laina
Brandon Evangelista
Maggie Villavicencio
Ericka Jane Lopez
Emily Rivera
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The Company
HQ: Pico Rivera, CA
200 Employees
Year Founded: 1990

What We Do

Million Dollar Baby Co. started in 1990 and is proudly family-owned and operated in Los Angeles. Over 35 years later, MDB has grown to 6 distinct brands of children's furnishings ranging in style, aesthetic, and price point, while carrying some of the industry's most eco-conscious and award-winning designs. We can be found in mass retailers like Target and Amazon to your local mom-and-pop baby shop to specialty retailers like Pottery Barn Kids and Crate and Barrel. At MDB Co., we credit all of our success to our mighty team of more than 110 smart, fun, and diverse individuals who make an impact every day!

Under the Million Dollar Baby Co. parent company are our family of brands: Babyletto, Namesake, Monogram, DaVinci, Carter's by DaVinci, and Nursery Works. We design all of our furniture in-house and have been featured in Inc. Magazine, Vogue, Bloomberg, and many others!

As a family business, we treat our community like our family. Our team authentically cares about each touchpoint through our customer’s experience with our brands. Our team members are our #1 priority and we partner with exceptional suppliers and retailers from around the world who share our values.

At Million Dollar Baby Co., we’re passionate about diversity and welcome applicants from all backgrounds and experiences. Our diversity, inclusion and equity committee (DIEC) strives to break barriers for minority communities, help educate the company on pertinent topics, and work to ensure equal opportunities for existing and potential employees. Since its formation in 2020, our committee has focused on multiple areas like hiring, community involvement, and continuous learning about Diversity, Inclusion and Equity.

We welcome you to learn more about our company and our fantastic team. We’d love to talk to you!

Why Work With Us

We truly want to be the best place you'll ever work! We treat all team members with respect and do not believe in the traditional corporate culture. We are a team-first culture that ensures every employee has the opportunity to grow and learn.

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Million Dollar Baby Co. Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We embrace a flexible hybrid work model that supports both collaboration and work-life balance. Team members are required to work in-office on Tuesdays and Wednesdays, with the option to work from home or in the office for the remainder of the week.

Typical time on-site: 2 days a week
HQPico Rivera, CA
Pico Rivera is easy to get to, accessible to major freeways, and 15 minutes from downtown LA.

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