Are you ready to move from operational delivery into strategic partnership development? We are looking for an Account Manager with a strong Project Management background who is passionate about building long-term Customer relationships and driving business growth.
You will join Stellar, Sigma Software’s dedicated AdTech business unit, where over 300 experts collaborate with global companies and startups to create innovative advertising technology solutions. In this role, you will focus on strategic account development, Customer engagement, and business expansion while working closely with delivery teams and business stakeholders.
We at Sigma Software offer the opportunity to work with international Customers, influence business growth, and become part of a strong professional community with deep AdTech expertise. Remote or hybrid cooperation format can be discussed depending on your location.
Job Description- Build and maintain long-term, trust-based relationships with Customers
- Act as the primary point of contact for strategic account discussions
- Identify and drive growth opportunities within existing accounts
- Collaborate with delivery teams on upsell and cross-sell initiatives
- Monitor Customer satisfaction and proactively mitigate risks
- Align Customer expectations with operational and delivery capabilities
- Translate business needs into structured internal action plans
- Partner with Project Managers and delivery stakeholders to ensure transparency and predictability
- Support contract extensions, commercial negotiations, and account planning activities
- Contribute to long-term account development strategies
- Facilitate effective communication between Customers and internal teams
- Drive continuous improvement in Customer engagement processes
- 5+ years of experience in Project Management and/or Program Management
- Proven experience in Account Management within a service-based IT company
- Strong understanding of operational processes in European and US-based corporations
- Successful track record of developing and scaling Customer accounts
- Hands-on experience creating, negotiating, and managing delivery contracts
- Strong commercial mindset and ability to identify business opportunities
- Excellent communication, stakeholder management, and negotiation skills
- Ability to build strategic long-term partnerships with Customers
- Experience balancing Customer expectations with operational capabilities
- Structured, analytical, and solution-oriented mindset
- Upper-Intermediate or higher level of English
WILL BE A PLUS
- Experience in the AdTech domain
- Background working with distributed international teams
- Experience collaborating with executive-level stakeholders
- Understanding of software delivery lifecycle and engineering processes
- Experience participating in pre-sales or business development initiatives
PERSONAL PROFILE
- Relationship-oriented and Customer-focused mindset
- Strong ownership and accountability
- Strategic and business-oriented thinking
- Proactive and growth-driven approach
- Strong collaboration and conflict-resolution skills
- Ability to work effectively in a dynamic environment
Skills Required
- 5+ years of experience in Project Management and/or Program Management
- Experience in Account Management within a service-based IT company
- Understanding of operational processes in European and US-based corporations
- Track record of developing and scaling customer accounts
- Experience creating, negotiating, and managing delivery contracts
- Strong commercial mindset and ability to identify business opportunities
- Excellent communication, stakeholder management, and negotiation skills
- Ability to build strategic, long-term customer partnerships
- Experience balancing customer expectations with operational capabilities
- Structured, analytical, and solution-oriented mindset
- Upper-Intermediate or higher English proficiency
- Experience in the AdTech domain
- Experience working with distributed international teams
- Experience collaborating with executive-level stakeholders
- Understanding of software delivery lifecycle and engineering processes
- Experience participating in pre-sales or business development initiatives
What We Do
Sigma Software Group, an award-winning and trusted IT partner, has been serving customers for over 21 years, providing comprehensive IT solutions to various businesses, ranging from startups to established software product houses. As one of Europe's substantial IT consultancies, it brings together a dedicated workforce of over 2,100 professionals in 40 offices across 19 countries. With a diverse client base, including more than 300 enterprises, including Fortune 500 stalwarts, Sigma Software Group is a preferred choice for developing solutions that help businesses create cutting-edge products while meeting their unique needs. Sigma Software Group operates as a dynamic ecosystem of tech companies, offering 25 ready-to-implement innovative products and 40+ value-added services. Furthermore, Sigma Software Group is committed to fostering innovation through initiatives such as the Sigma Software Labs business incubator, Sigma Software University, the SID Venture Partners VC Fund, UA Tech Network, Techosystem, the European Business Association, and other collaborative efforts. Since 2015, Sigma Software Group has consistently earned recognition on the IAOP's prestigious World's Top 100 Outsourcing list. The company's accomplishments have also been acknowledged by prominent global media outlets such as Forbes, CNBC, The Times, and Reuters
