Account Manager-1738

Posted 7 Days Ago
Be an Early Applicant
Syracuse, NY, USA
In-Office
Junior
Biotech • Pharmaceutical
The Role
Field-based account manager responsible for nurturing and growing client relationships, delivering on-site training, coordinating internal support, maintaining CRM records, and ensuring HIPAA, confidentiality, and cybersecurity compliance. Role requires daily travel within an assigned territory.
Summary Generated by Built In

The Account Manager role is field-based and requires daily travel in the territory.

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

Who wins at Millennium Health...?

Account Managers who thrive on maintaining, nurturing, and growing our existing client relationships.

Why this opportunity?

  • Excellent earning potential with a customer focus: Includes a competitive base salary, uncapped monthly commissions, vehicle stipend, and mileage reimbursement. Comprehensive benefits package including flex time-off plan!
  • Work with a talented and passionate team: Our sales organization partners with our expert clinical team, laboratory, and corporate-based customer support to ensure best-in-class service, quality, performance, and accountability.
  • Join us at an opportune time for growth and advancement: We're expanding rapidly and have an excellent trajectory. This means a great foundation and you’ll be joining at the perfect time to help contribute to our and your future success.

The Job:

  • Develop and nurture relationships with accounts in assigned regions to build long-term relationships with clients.
  • Schedule and deliver field training sessions with our customers/clients and their staff.
  • Function as the key person who identifies account needs and provides top support to clients by coordinating with internal MH stakeholders.

Requirements
  • BA or BS Degree from a four-year accredited university.
  • 1+ years of account management, customer support, or field-based experience.
  • Outstanding relationship-building skills and strong customer service aptitude with a high degree of responsiveness
  • Experience in a healthcare setting is valuable
  • Uncompromising ethics and integrity.
  • CRM experience (preferably Sales Force) and comfortable using a range of technology platforms while on the road
  • Clean driving record and ability to maintain a home office.
  • Ability to ensure HIPAA, Confidentiality and Compliance policy, procedures, and standards are always adhered to.
  • Ability to ensure administrative, physical and technical cybersecurity controls are always adhered to.

Benefits
  • Medical, Dental, Vision, Disability Insurance 
  • 401k with Company Match  
  • Paid Time off and Holidays 
  • Tuition Assistance 
  • Behavioral and Health Care Resources 
  • Mileage reimbursement & monthly car stipend

Millennium Health is an Equal Opportunity/Affirmative Action Employer and E-Verify participant. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

https://www.millenniumhealth.com/california-employee-privacy-notice/

Skills Required

  • BA or BS Degree from a four-year accredited university
  • 1+ years of account management, customer support, or field-based experience
  • Outstanding relationship-building skills and strong customer service aptitude with high responsiveness
  • Experience in a healthcare setting
  • Uncompromising ethics and integrity
  • CRM experience
  • Salesforce experience
  • Comfortable using a range of technology platforms while on the road
  • Clean driving record
  • Ability to maintain a home office
  • Ability to ensure HIPAA, confidentiality, and compliance policy adherence
  • Ability to ensure administrative, physical, and technical cybersecurity controls are adhered to
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The Company
HQ: San Diego, CA
518 Employees
Year Founded: 2007

What We Do

Millennium Health is an accredited specialty laboratory with over a decade of experience delivering timely, accurate, clinically-actionable information through our nationwide medication monitoring and drug testing services. Drug testing is used by substance use disorder and pain management providers to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans. Processing over a million patient specimens each year allows us to provide meaningful insights into emerging drug use trends. Visit millenniumhealth.com for more information.

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