Account Executive

At NewGen, we’re a global social creative and creator agency made up of over 100 talented people worldwide, with offices in London (UK), Manchester (UK), and New York (USA). We partner with leading brands to shape culture, tell stories that matter, and harness the power of social-first creative and creators to drive meaningful impact.

Founded by our 30-under-30 co-founders, NewGen is an independent agency built to challenge big networks and outdated agency models. We move fast, live social, and believe fresh ideas are the only way to create work people actually care about.

Our work is trusted by some of the world’s biggest brands, including Pepsi, Samsung, Amazon, SEGA, and Cash App, and by leading creators shaping culture today — from KSI and Amelia Dimoldenberg to PewDiePie.

Our Non-Negotiables

• Energy – Get involved, be heard, and contribute. This isn’t a place for coasting.
• Quality – Everything we create should push boundaries and raise the bar.
• Collaboration – No egos, no judgment — we win as a team.
• Creativity – Fresh thinking and bold ideas keep us moving forward.
• Partnership – Be a trusted, proactive partner to our clients at all times.
  

Life in the New York Office

Life at our New York office combines start-up energy with the backing of a global agency. Based in the heart of Flatiron, we’re a close-knit team building something special. We value curiosity, social fluency, and people who want to grow with us. We work in a hybrid way, with a minimum of three days a week in the office to keep collaboration and creativity at the core of what we do.

The Role

We’re looking for an ambitious Account Executive to support the delivery of best-in-class, social-first work for some of the world’s most exciting brands. This role is ideal for someone early in their account management career who thrives in a fast-paced environment, is highly organized, and is eager to learn and grow. You’ll support senior account team members across multiple projects, help keep work running smoothly from brief to delivery, and play a key role in maintaining strong client relationships. You’ll be hands-on, detail-oriented, and excited to be part of an agency that lives and breathes social culture.

What You’ll Do

• Support day-to-day account operations across multiple clients and projects
• Assist Account Managers and senior team members with timelines, deliverables, and meeting preparation
• Help manage project status, budgets, and scopes, ensuring work stays on track
• Act as a reliable point of contact for internal teams and, when appropriate, clients
• Coordinate with creative, strategy, production, and creator teams to ensure smooth execution
• Contribute to creative and strategic thinking on social-first campaigns
• Track feedback, next steps, and action items to keep momentum moving
• Learn NewGen’s ways of working and grow your responsibilities as the agency scales
  

Social-First x Brand Impact

Being socially native is at the heart of everything we do. We don’t just “do social” — we live and breathe culture. Success in this role means understanding platforms, creators, trends, and conversations, and helping translate them into work that feels authentic, bold, and built for the feed.

It’s okay to be chronically online.

We’d Love You to Have (Nice to Haves)

• 1+ years’ experience in an agency, marketing, or client services role
• Strong interest in social media, creators, and internet culture
• Familiarity with social platforms, influencer marketing, and content strategy
• Experience supporting campaigns or projects in a fast-paced environment
• Highly organized with strong attention to detail
• Clear, confident communication skills (written and verbal)
• Comfort using project management tools
• Interest in gaming and gaming creators (a plus)
• A proactive, can-do attitude and eagerness to learn
  

Benefits Package

NewGen offers a robust, people-first benefits package, including:

• Highly competitive 30 days’ holiday (excluding Federal Holidays, inclusive of the Reset Policy)
• Reset Policy – Up to 10 additional non-contractual rest days (subject to policy terms; may be amended or withdrawn)
• Birthday Leave – An additional paid day off on your birthday
• Year-End Holiday Shutdown – Company-wide closure; some annual leave may be reserved, with discretionary additional paid leave granted where applicable
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity & Paternity)
• Training & Development opportunities