Account Executive

Reposted 21 Days Ago
Be an Early Applicant
Hiring Remotely in Waterloo, ON
In-Office or Remote
Senior level
Robotics • Automation • Manufacturing
The Role
The Account Executive will manage customer portfolios, drive account expansions, maintain relationships, and advise on robotic solutions, involving travel and use of Salesforce.
Summary Generated by Built In

Important Info

  • Location: Canada/USA
  • Work Arrangement: Remote with 25% travel

Ready to build the future of robotics with us?

Avidbots is growing fast and we’re looking for a passionate Account Executive to join our team. If you’re driven by innovation, excited by cutting-edge technology, and thrive in a collaborative environment, we want to hear from you.

What you’ll do:

  • Serve as the primary point of contact for a portfolio of existing customers across North America.
  • Build and maintain strong, trusted relationships with key decision-makers and stakeholders.
  • Identify and close expansion opportunities including upsells, cross-sells, and new site deployments.
  • Ensure customers are realizing maximum value from their Avidbots solutions by partnering with them on adoption, usage, and outcomes.
  • Consult and advise facilities, property, and operations leaders on how autonomous robotics can streamline and optimize their cleaning operations.
  • Track and manage account activity, expansion pipeline, and forecasts in Salesforce.com.
  • Lead customer business reviews and develop joint growth plans.
  • Represent Avidbots at customer sites and industry events (25% travel).

What we’re looking for:

  • 5+ years of experience in account management, customer success, or consultative sales, ideally in B2B technology, SaaS, or automation.
  • Proven ability to drive expansions and renewals within existing accounts.
  • Skilled at developing executive relationships and quantifying ROI/business impact.
  • Strong communication, presentation, and influencing skills with executive presence.
  • Self-motivated and able to understand and explain complex technology solutions.
  • Valid driver’s license, passport, and ability to travel across North America.
  • Successfully complete pre-employment onboarding requirements that may include criminal/civil background checks

Bonus points if you have:

  • Experience selling or managing autonomous robotic or hardware/software/service solutions.
  • Demonstrated success in multi-site or enterprise account expansion.
  • Familiarity with customer success methodologies (QBRs, adoption frameworks, playbooks).
  • Experience in facilities management, logistics, or industrial operations environments.

Why you'll love working here:

  • Work with innovative robotics technology that’s shaping the future of autonomous cleaning
  • Grow alongside a fast-expanding company with exciting career development opportunities
  • Collaborate with a global team and be part of a dynamic, diverse, and inclusive workforce
  • Access comprehensive benefits including health, dental, and wellness coverage
  • Thrive in a collaborative environment where your ideas and contributions truly matter

About Avidbots:

Avidbots is a leader in autonomous cleaning solutions, transforming the way commercial and industrial spaces maintain cleanliness. Our robots, including Neo 2 and Kas, combine advanced navigation and data-driven insights to deliver efficient, sustainable cleaning across industries like retail, airports, and warehouses.

***Applicants must be currently authorized to work in Canada/US for any employer

Diversity & Inclusion at Avidbots:

Avidbots is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We celebrate the unique perspectives that come from our multicultural team, including our roots as a company founded by international students. Our leadership holds the same standards of respect and inclusivity as every team member. We pride ourselves on providing a safe, respectful environment free from discrimination or hate, and we embrace diversity in all its forms whether race, religion, gender, or sexual orientation.

If you require accommodation during the recruitment process, please let us know. We’re happy to provide support.

Top Skills

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The Company
HQ: Kitchener, Ontario
277 Employees
Year Founded: 2014

What We Do

Our vision is to bring robots into everyday life, to expand human potential. We're the inventors and manufacturers of the Neo autonomous floor-scrubbing robot, a commercial cleaner now deployed on five continents, supporting some of the world's most innovative organisations.

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