Account Executive

ROLE: ACCOUNT EXECUTIVE 
TEAM: ACCOUNTS 
LOCATION:  (HYBRID) 

COMPANY OVERVIEW:  

Salt XC is an agency driven by the philosophy of Experiential Commerce™, our unique framework for designing better consumer experiences that earn attention and drive action. We take an integrated approach that connects a brand’s consumer’s online and offline experiences through data, media and the memorable moments that drive brand transactions.   

ROLE OVERVIEW: 

Account Executives support the account management team by overseeing small to medium sized programs and/or working as part of a larger team on large-scale programs.   

Successful Account Executives are skilled communicators, nimble producers, flexible and creative problem solvers that can lead a team of onsite executors when required. The ideal Account Executives are organized, passionate about client relations, and focused on producing high quality products and services.  

RESPONSIBILTIES: 

Client Relationships 

Executing with excellence on behalf of the clients  

Execution may require work in-field, or in the office, and will vary on a program-by-program basis   

Communicating with clients as required to understand their needs, deliver this information back to your direct manager and team, and execute accordingly  

Maintaining updated knowledge of client products and services  

Identifying and informing on industry trends  

Collecting and analyzing data to learn more about consumer behaviour, before programs and after  

Acting as an extension of your client throughout planning, execution and wrap up – always keeping your client’s needs top of mind   

Team 

Collaborating with your direct team to facilitate client need fulfillment  

Working closely with partners and suppliers to ensure they have all the tools & information required to support your business 

Working with your manager to develop and team of executors to support you where/when required  

Training, leading and managing Brand Ambassadors and/or Coordinators (program & team dependent)  

Liaising with your manager on a regular basis, ensuring they are aware of your activities, informed on client updates and can support you as required  

Financial  

Working to gain experience with Salt’s pricing model & your clients specific budget tools  

Building small to medium-sized budgets  

Owning & overseeing components of large sized budgets  

Reconciling all sizes of program budgets; staying in close contact with the finance team as required  

Staying on budget in all circumstances, and ability to recognize when a budget may not be sufficient and communicating this to your manager  

Managing purchases on behalf of the client and company, and implementing detailed expense management practises to ensure all employee and corporate expenses are reconciled in a timely and correct manner  

Ability to review small to medium budgets with clients, working with your manager to provide detailed overview of budget breakdown and pricing rationale  

Supporting with driving business growth in an effort to reach objectives   

Business Operations 

Overcoming challenges and making suggestions to improve processes  

Supporting teams and committees within Salt to create positive culture and test/implement new policies, procedures and processes  

Supporting your team with ancillary projects that support either the client or Salt on a day-to-day basis  

EXPERIENCE & SKILLS  

2  - 5 years’ experience in the marketing industry, with experience executing programs on behalf of a client  

Excellent verbal and written communication skills  

Adaptability and strong problem-solving skills  

Ability to manage program budgets  

Excellent active listening & time management skills  

Ability to build rapport and collaborate with others internally and externally  

Strong organizational skills  

Understanding of consumer behaviours and industry trends  

Strong foundational technology skills – familiarity with O365, social & digital media  

Passion for marketing & partnerships   

SALT’S VALUE  

Salt of the Earth: We aspire to be good people. People who are humble, hardworking, honest and kind to one another. People who are fun to work with, who trust and are respectful of each other.  

Do What's Right: We don’t believe in taking shortcuts. We believe in doing what is right, not what is easy or expected.  

Earn It: We believe in rolling up our sleeves and not being afraid of hard work. We want to earn the respect of others, the results we deliver and the praise we receive.  

Make things Better: We aspire to leave things better than we found them and are always looking for a better way. Great ideas come from anywhere, they come from being curious, passionate, solutions-oriented people who care deeply about what we do.  

Seek Different Perspectives: We believe in embracing difference; the perspective it brings, how it challenges us, how it spurs creativity, and its ability to make us better. 

Salt XC is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability.