In the U.S. alone, over 30 million patients per year are prescribed care via paper and fax. The ordering process is long, complicated, and yields an 83% error rate. Discharges are delayed, patients are stuck in care facilities, and often readmitted shortly thereafter if they do not receive the life-saving products they need.
The world is transitioning to digital ordering. At Parachute Health, we’re leading the charge with a platform that is 10 times faster than the status quo. We connect with major hospitals, payors, and suppliers of life-saving products. Our vision of a "delightfully simple" digital ordering experience for clinicians pushes us forward to transforming the world of post-acute care.
Founded in New York City, Parachute Health is the leading post-acute software platform with a network of over 3,000 supplier locations and 370,000 clinicians across 60,000 healthcare facilities across all 50 states. We help millions of patients each year access medical equipment, supplies and services they need quickly and reliably.
As an Account Executive, you will be responsible for helping to educate prospective customers on the benefits of digitizing their business, ultimately leading to them joining the platform. You will pitch and demonstrate our product to management teams, lead them through the contracting process, and work to generate leads to ensure your pipeline is full. You will act as the starting point for our partners’ journey on the Parachute Health platform, allowing them to not only improve their businesses but most importantly enhance patient care.
What You’ll Do:
- Host demos for our partners, including for end users and management teams, to showcase our functionality and get them excited about being a partner.
- Run contracting processes with management teams to get their Parachute journey started.
- Place outbound phone calls to prospective Home Medical Equipment (DME) supplier partners to educate them on the Parachute Platform and get them to book demos.
- Listen to management/users’ product feedback to highlight the pros/cons of the product and flag feedback internally for continual improvement.
- Work with Marketing and other Supplier Sales team members to drive leads, gather relevant data about prospects, and
- develop materials that effectively show our partners the value of the Parachute Platform.
- Provide excellent ongoing service through empathy, active listening skills, resourcefulness, and a desire to ensure the best possible outcomes for our Supplier Partners.
Requirements
- 2-3 Years of work experience in Sales, Customer Success, Consulting, Account Management, or similar roles.
- Bachelor’s Degree or equivalent.
- Desire to work in a startup environment with a proactive and hungry mindset, and ability to pivot quickly based on company needs.
- Enthusiastic about using technology to better patient outcomes.
- General knowledge of the Home Medical Equipment (HME) landscape or other post-acute care services is not required, but is a huge plus.
- Software as a Service (SaaS) experience is not required, but is a huge plus.
About You
- Results driven – you have consistently demonstrated an ability to not only meet, but exceed your quota or other metrics in prior roles.
- Excellent communication skills and ability to understand our partners’ unique businesses through listening and tailoring a solution that fits their needs.
- Comfortable across different call points; You can seamlessly adjust your conversation based on your audience.
- Coachable. You actively improve from feedback and have a strong urge to get better.
- Relentless and curious; Never stop hustling to go the extra mile for our partners and our internal teams, always asking questions with a mindset of constant improvement.
- Trustworthy and reliable; Demonstrated ability to quickly build relationships with partners and be there for them when they have questions or take the initiative to bring them something that will help their business.
- Experienced with SaaS products (healthcare a plus!) and a fast learner, but not required.
- Highly motivated with a strong sense of ownership and desire to make an impact and crush expectations.
- Strong business acumen with the ability to translate strategy to prioritized tactics.
Benefits
- Medical, Dental, and Vision Coverage
- 401(k) Retirement Plan
- Employees can work remotely in the United States or have the option to work from our New York City or Denver offices
- Annual Company Wide Bonus (up to 15%)
- Flexible Vacation Policy
- Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
- Monthly Internet Stipend
- Annual Home Office Stipend
- Co-Working Space Reimbursement
- Annual stipend for education and development
Salary:
Base: $70-$90K + Commission
Expected Travel:
20% expected travel
California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link here.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
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What We Do
Nearly half of patients needing medical equipment at discharge don’t get it in time. The ordering process is too convoluted and is still primarily handled by fax. These inefficiencies lead to higher cost of care and poorer patient outcomes. In the most extreme cases, this equipment means life or death. At Parachute Health, it is our mission to make sure that every patient gets what they need, when they need it. We achieve this by driving efficiency through digital connectivity into every aspect of the ordering process, making it delightfully simple.
Why Work With Us
Working at Parachute Health means you'll be part of a collaborative environment where your contributions directly impact patient care and the efficiency of the healthcare system. You'll tackle challenging problems, utilize modern tech stacks, and enjoy a culture that prioritizes innovation, transparency, and growth.
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