Account Executive

Posted 10 Days Ago
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Bangkok, Phra Nakhon, Bangkok
1-3 Years Experience
Software
The Role
As an Account Executive at Amity Solutions, you will be responsible for building relationships with clients, identifying opportunities for growth, and ensuring customer satisfaction. You will work closely with the Product & Engineering Team to understand and deliver our solutions effectively. Ideal candidates will have a Bachelor's degree and 2-3 years of experience in account management in the technology or SaaS sector.
Summary Generated by Built In

At Amity Solutions, we are driven by a powerful vision: . Our dedication to innovation and cutting-edge technology has led us to craft a suite of groundbreaking solutions that cater to the digital needs of modern enterprises. 

With a focus on enhancing communication, productivity, and customer satisfaction, our core offerings include  that streamlines interactions,  that learn and adapt, and designed to enhance the engagement of apps and websites. 

Hundreds of enterprise organizations, including Kasikorn Bank, True ID, and Airasia, have already experienced the transformative power of our AI solutions. Amity Solutions platforms are used to send over 27 million messages per month and enable employee interactions for over 600 thousand end users🔥.

For more information about Amity Solutions visit https://www.amitysolutions.com

  • As an Account Executive, you will be responsible for holding a discovery call, giving prospects product demo, and closing the deal

  • You will work closely with our Product & Engineering Team to build a deep understanding of our products

  • Establish a strategy and plan for your assigned accounts to identify new upsell and cross-sell opportunities for growth across Amity products and solutions (manage numerous opportunities concurrently and strategically)
  • Make cold calls and reaching out to prospects and qualified leads
  • Establish and maintain a deep understanding of our customers' unique challenges and goals and their operating environment
  • Build exceptional long-lasting relationships with our customers to convert them into product advocates
  • Work closely with our Product & Engineering Team to build deep understanding of our products, ensure on-time product delivery and work with the implementation team to integrate our software with external sources
  • Troubleshoot technical issues and engage feedback from our customers to improve our product to increase customer satisfaction and retention
  • Manage key/ major customer touch points, including business reviews, and renewal discussions to ensure a fully engaged, seamless, and positive customer experience
  • Assemble a multi-faceted change management plan to ensure that client adopts and uses the solution to increase engagement and for us to curb runaway churn and increase customer loyalty

  • Bachelor's Degree in Business, Management, Communications, IT, Telecommunications or other related degrees; or equivalent combination of education and experience
  • Must have at least 2-3 years of experience in account management in the technology or SaaS sector for enterprise clients, including business-to-business selling experience
  • Experience handling with corporate or strategic accounts
  • Building and managing a sales pipeline and achieving/exceeding quota
  • Excellent in both (written and verbal), interpersonal and presentation skills to effectively engage with and present to senior-level executives


  • s (we have 28 different nationalities in our Bangkok office)/ Growing business (fast-paced growth environment)
  •  - we all gather as a team for one week every month at the office, for the rest of the month you are free to come to the office or work from 'wherever you feel the most productive'
  • (including Dental coverage) and a free access to 
  • Check out more about our company, Bangkok team and our benefits -https://www.amity.co/career/ba...

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The Company
HQ: Milan
289 Employees
On-site Workplace
Year Founded: 2020

What We Do

Amity is the secret to making any app memorable.

We build ready-to-use modules that can be added to any app or website to fuel user engagement, such as chat, user profiles, social feeds, discussion forums, live streaming, video stories, and more.

Forget about huge budgets, big engineering teams, and years of development to build an engaging app - with our technology, you can increase in-app engagement in just a few clicks.

We make it easy for companies to upgrade their digital platforms and engage their communities in ways that they could only dream of before!

For this reason, since our founding in 2020, we’ve been a trusted partner for global brands across all industries, with over 25 million people using our technology every month.

We are a team of 100+ passionate people, spread across five office locations - London, Milan, Bangkok, San Francisco, and São Paulo - and we proudly power digital communities and experiences for hundreds of enterprise companies like Harley-Davidson, Ferrari, Pernod Richard, Noom and the World Economic Forum.

Head over to www.amity.co to learn more, get in touch, and access our free resources on community building and app growth!

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