Account Executive

About Us

We are DEWYNTERS, the leading integrated advertising agency for live entertainment. Across the worlds of theatre, live entertainment and exhibitions, our unique blend of creativity, insights, and commercial expertise delivers best-in-class campaigns that place our clients at the centre of attention and keep them there

Our clients include Disney Theatrical Productions, The Book of Mormon, Moulin Rouge! The Musical, Wicked, Crossroads Live and The Devil Wears Prada.

Are you ready to collaborate with a cross-functional team to create captivating and awe-inspiring campaigns and content for some of the UK’s leading shows? If you are looking to work on exciting and innovative projects, then look no further; we want to hear from you! 

About the role

We are looking for an Account Executive ready to take the next step in their career and fully immerse themselves in the creative world. As you will be working with several clients, no day will be the same, meaning the opportunities for learning and development are endless. 

You’ll bring experience managing busy accounts with a high volume of asset production. You’ll be used to working with internal creative and production teams to deliver campaigns on time and to brief. Experience outside of the arts and entertainment sector is welcome, so if you’ve built these skills in another industry, we’d love to hear from you. 

Your Responsibilities

As the Account Executive, your primary role is to provide full project management support to your team to meet your client’s demands. You will focus on the accurate and timely delivery of work and administration under the direction of your senior team. As an Account Executive, you keep everything moving proactively within a busy, supportive, fun environment! 

Your specific role within the agency is detailed below. 

Client Relationships and Project Management

• Support the Account Manager with efficient planning, coordination and communication of account activity both internally and to key client stakeholders
• Project manage creative jobs, working closely with the creative teams to ensure outputs meet client expectations
• Be responsible for creative and website briefing, seeking feedback and approval from clients, trafficking and supply including proof reading
• Manage the production cycle including briefing, quote sign off by client, trafficking and supply
• Develop a strong understanding of each brand’s values and creative guidelines
• Manage the organisation of meetings including agendas, preparation of reports and documents, note taking, setting up of calls, catering, technology, transport, and personnel required
• Build strong working relationships with key client stakeholders to understand expectations and ensure these are met
• Act as the primary point of contact on day-to-day workflow for clients and work with the account team on projects, finding solutions to client issues
• Support projects across West End and touring theatre, with the scope to also assist with campaigns across the wider live entertainment and cultural landscape

Reporting 

• Create reports on the status of accounts on a regular basis to ensure the wider account management team has an understanding to the state of play 
• Manage internal documents like work-in-progress documents to aid the efficient running of every account
• Manage deadlines across the account team, keeping track of briefing work to ensure deadlines are met
• Take responsibility for account administration, ensuring information, systems and filing are up to date across accounts
• Ensure all documents and client deliverables are consistent in quality and thoroughly proofread
• Communicate meeting agendas and circulate relevant materials
• Note take in meetings, sharing them with the team as a point of reference
• Attend and participate in team meetings and training to develop own knowledge and skills
• Manage the opening, closing and billing of jobs alongside Account Managers
• Support the Account Managers with ad hoc tasks to meet client’s day-to-day needs

Behaviours and Skills

• Passion for the arts and live entertainment industry
• Creativity and efficient communication to clients of the activity delivered by the agency
• Strong project management skills; able to identify, communicate and manage deadlines effectively
• Experience of some project management tools e.g. Smartsheet, Trello, Basecamp, Monday.com, Asana, Teamwork
• Proactive in nature, identifying areas within the account team where your skills can add value
• Meticulous attention to detail, ensuring agency output is proofread and checked
• Excellent problem-solving abilities
• Microsoft Office suite, including Outlook, Word, Excel, Teams and PowerPoint
• Excellent communication and interpersonal skills to effectively relay information internally and externally and build trusting relationships
• Able to produce high quality work within tight deadlines
• Natural collaborator and thrive in a team environment 

Key Relationships 

As the Account Executive, you report to a Senior Account Manager. Working within an agency allows for cross-departmental collaboration; in addition to working with all levels of seniority within the Account Management team, you will work with the Creative Studio, Media planners, and members of the organic Social team and many more.

• 25 days holiday rising by one day to a maximum of 30 days after 3 years service days holiday
• Flexible / Hybrid working 
• Company pension scheme 
• Summer Fridays
• Cognitive Behavioural Therapy (CBT)
• Ability to purchase additional annual leave
• Private health insurance after three years service
• Medicash
• Enhanced Maternity and Paternity package 
• Life Assurance 
• Income Protection
• Season ticket Loan 
• Cycle2Work Scheme 
• Complimentary theatre/entertainment tickets