The Role
Drive private-pay home care growth in Southern New Hampshire by prospecting, managing accounts, closing admissions, coordinating with intake/case teams, using CRM, and executing quarterly business plans to meet revenue targets.
Summary Generated by Built In
Job Summary:
As the Account Executive, you will play a pivotal role in leading business development and account management efforts in your assigned territory. This role drives revenue growth by acquiring new business, enhancing market share, and fostering client relationships. The role involves comprehensive account development across various healthcare sectors, including Hospitals, Physicians, Post-Acute Agencies, Assisted Living Facilities, Rehabilitation Facilities, and Community-Based Partners. This position requires a proactive approach to sales, strong interpersonal skills, and the ability to navigate complex healthcare landscapes while consistently delivering results.
Essential Duties and Responsibilities:
Qualifications and Skills:
As the Account Executive, you will play a pivotal role in leading business development and account management efforts in your assigned territory. This role drives revenue growth by acquiring new business, enhancing market share, and fostering client relationships. The role involves comprehensive account development across various healthcare sectors, including Hospitals, Physicians, Post-Acute Agencies, Assisted Living Facilities, Rehabilitation Facilities, and Community-Based Partners. This position requires a proactive approach to sales, strong interpersonal skills, and the ability to navigate complex healthcare landscapes while consistently delivering results.
Essential Duties and Responsibilities:
- Conducting all aspects of the sales process from prospecting to strategic account management, assessing client needs, delivering service presentations, client/family consultations, and ensuring timely follow-up
- Crafting quarterly business plans to align with growth objectives
- Meeting and surpassing admission targets as directed by Senior Leadership by achieving new revenue objectives within assigned territory
- Demonstrating empathy while understanding the needs of potential clients, while effectively communicating the benefits of our non-medical home care services and addressing objections
- Maintain all sales activities using CRM software
- Collaborating daily with Intake and Case Management teams to streamline care coordination and client admissions
- Adhering to established sales and marketing strategies while receiving constructive feedback for continuous enhancement
- Work with sales and marketing management on initiatives focused on customer creation and relationship building
- Monitoring competitor activities and market trends to inform strategic decision-making
- Representing the company as a knowledgeable resource for Home Care services in a professional manner
- Perform other duties as assigned
Qualifications and Skills:
- 2-3 years of measured success in Sales and Marketing or private pay healthcare role
- Preferred experience in Home Health, Home Care or Hospice preferred
- A bachelor’s degree or equivalent experience
- Experience working with a CRM system
- A self-starter with a strong work ethic and a desire to succeed
- Strong verbal and written communication skills
- A sense of urgency to convert leads and solve complex problems
- Ability to collaborate effectively with internal and external stakeholders
- Valid drivers license and reliable transportation
- Must remain in stationary position for long periods of time at desk or computer
- Requires occasional standing, sitting, walking; using hands to finger, handle, or feel objects, tools or controls; reaching with hands and arms; climbing stairs; hearing; talking
- Field/territory based
- Occasional office presence to attend scheduled and required meetings
- Collaboration with territory-specific Care Centers
CFOFF
Skills Required
- 3-5 years of measured success in Sales and Marketing
- Experience working with a CRM system
- A bachelor's degree or equivalent experience
- Preferred experience in Home Health, Home Care or Hospice
- Self-starter with a strong work ethic and desire to succeed
- Strong verbal and written communication skills
- Sense of urgency to convert leads and solve complex problems
- Ability to collaborate effectively with internal and external stakeholders
- Valid driver’s license and reliable transportation
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The Company
What We Do
Caring Friends Home Care provides comprehensive non-medical private care and concierge services for seniors in the Greater Philadelphia region. Operating as a division of HouseWorks, LLC, the organization specializes in personalized care for individuals with Alzheimer's and dementia. Their mission is to help older adults remain safely at home by matching clients with experienced caregivers through tailored care plans that promote independence and quality of life.
