Account Executive

Build the Future of Field Service. Close Big Deals. Win with Purpose.

Dispatch is redefining how the world experiences home and field service. Founded in 2013 and trusted by leading brands and service providers, we power seamless, reliable service experiences through a modern platform built for scale.  Our platform gives businesses the visibility, communication, and control they need to manage every step of the service journey, from job acceptance through completion.

As part of Manos Software, a Valsoft operating group, Dispatch combines the focus and agility of a specialized software company with the long-term support of a global vertical SaaS organization. We’re investing in our product, our customers, and our team with a focus on sustainable growth.

We’re looking for a high-impact Account Executive who thrives on building pipeline, navigating complex enterprise sales cycles, and helping customers transform how service gets done.

WHY DISPATCH?

• Sales-first culture with strong leadership support
• Uncapped earning potential
• Fast-moving, high-growth environment where results matter
• Real ownership of your territory, deals, and outcomes
• Remote-first flexibility with optional Boston office access

If you’re a proven hunter who loves selling disruptive technology and winning six-figure-plus SaaS deals, we should talk.

AS AN ACCOUNT EXECUTIVE YOU WILL:

• Independently identify and develop prospective clients.
• Passionately prospect into targeted accounts and create interest in Dispatch’s product offerings.
• Develop and close multi-year SaaS and services contracts.
• Negotiate and close contracts that result in predictable, committed revenue.
• Elicit prospects’ and customers’ business, functional and technical requirements.
• Find opportunities to expand into additional functional business units.
• Understand and address prospect and customer questions and objections.
• Show the value of our best-in-class field service management and customer experience software.
• Connect, engage and motivate in conversations, presentations and written communications.

WHAT WE’RE LOOKING FOR:

• An experienced sales executive (enterprise SaaS preferred) with more than 3 years in the field.
• Accustomed to selling $100K+ ARR deals.
• Known as a high-achiever with a track record of exceeding sales targets and typically perform at the top 10% of your peers.
• Adept at handling complex sales cycles.
• Curiosity and comfort with AI-enabled tools, with the ability to identify opportunities to use AI to improve sales productivity, customer insights, and operational efficiency.
• Technically savvy enough to have a working knowledge of how software gets built.
• Able to present to, interact with, and consult with senior management at Fortune 500 companies.
• Excited to thrive in a fast-paced, high pressure, start-up culture that expects phenomenal things every day.

SKILLS WE SEEK:

• Bachelor's degree or equivalent experience preferred
• 3+ years of experience in SaaS or software sales.
• Proven ability to build a sales pipeline through effectively hunting, prospecting, cold calling, networking and lead generation activities.
• Ability to leverage modern sales tools, data, and AI-enabled workflows to prioritize accounts, personalize outreach, improve forecasting, and drive stronger pipeline execution.
• Natural ability to run fast while exercising sound judgment.
• Proficiency in Salesforce (preferable).
• Strong work ethic and sense of commitment is a requirement.
• Internally motivated and comfortable working remotely in a home office.
• Excellent communication, presentation, and customer relationship building skills.
• Ability to leverage the extended team to succeed.

WITHIN ONE MONTH, YOU’LL:

• Attend Dispatch’s Sales Bootcamp in Boston, MA (currently virtual), where you will learn go-to-market messaging, key differentiators, and segment-specific value propositions
• Meet with current members of the Sales Executive team individually to understand what’s working, what’s not, and gather learnings to implement into your role
• Gain a strong understanding of the Service Industry space and the business challenges Dispatch solves; become a product expert on Dispatch Solutions
• Start developing a sales strategy with your Manager’s support

WITHIN THREE MONTHS, YOU’LL:

• Have a strong understanding of the business, and begin teaching us a thing or two we don’t know
• Consider yourself a product expert in Dispatch’s solutions
• Own your numbers - consistently achieve your goals on activity metrics and conversations within your account list
• Become a Dispatch product expert

WITHIN SIX MONTHS, YOU’LL:

• Continue to own your numbers - consistently achieve your goals on activity metrics and conversations within your account list
• Attend in-person customer meetings

WITHIN TWELVE MONTHS, YOU’LL:

• Consistently exceed your new business targets and continue your track record of closing opportunities and exceeding quotas

Salary

The base salary range for this role is between $100,000 - $110,000 annually.  In addition to base salary, this position is eligible for variable earnings and benefits that are not included in the provided pay range. Actual pay within the range is influenced by multiple factors, including but not limited to skill set, your residence location, and prior work experience. 

Location

Dispatch fully accommodates remote work, as long as you have a permanent residence in the US and live within the many states we are registered in. Want to spend a month in Italy? Great, do it! Live in Maine? Sweet, we have another team member there! As long as you are crushing your goals and helping us drive the business forward, you do you. We also have an office in Boston that is  open and available for you to use.

We Have

• An amazing team focused on innovating and improving every day
• Room for growth and an emphasis on talent development including a professional development reimbursement program
• A fun, casual team environment with co-workers who will make you feel like you are an important part of our team, engage you in developing new solutions to challenging problems, and help you leverage your strengths
• A generous medical, dental, and vision package with 90% covered by us! 
• Paid parental leave
• 401k with company match
• Company sponsored Life Insurance coverage, short term disability, long term disability
• Additional perks including a wellness and adventure fund, as well as monthly personal uber credits
• Flexible Paid Time Off (PTO), 9 company Holidays, and a flexible work schedule

Still with us?

We’re ready to meet you if you wake up every day eager to get your hands dirty in a high growth start-up atmosphere. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

Dispatch is an equal opportunity employer, who participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification as required by applicable law.