Account Executive, Tock [Chicago]

Tock is looking for an experienced and motivated Account Executive to join our growing team. As a member of Tock's growing sales organization, you'll be part of a dynamic group, working with some of the world's best Chefs, accomplished entrepreneurs, and world famous restaurant owners.
You will build a high-quality, strategic pipeline to guide the use of Tock with customers. As a AE, you will manage the end-to-end sales process; lead generation, solution demoing, negotiation, and hand-off to our implementation team to ensure customer success. You will report directly to the Sales Manager and be based in Chicago.
Travel to customer sites and our offices is required.
This is a hybrid role working our of our Chicago office 3 times per week (Tues-Thurs).
You'll Get To...

• Pitch Tock to replace and improve current reservation systems
• Exceed sales revenue goals and overall business objectives
• Manage the entire sales process from lead generation to contract negotiation
• Become a Tock product expert to lead online and onsite product demonstrations
• Build your territory pipeline of prospects through cold-calling, internet search, and professional networking
• Manage complex sales and develop strategic plans
• Manage daily activity within Salesforce
• Work with Tock's Account Management team to ensure expectations set during the sales process are achieved during implementation

Who We're Looking For

• 3+ years selling software (SaaS)
• Experience meeting sales quotas
• Negotiation skills
• Knowledge of restaurant operations
• Experience using Salesforce to manage pipeline
• Bachelor's Degree

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Flexible paid time off
• 401k with employer match
• Paid parental leave
• Fertility and adoption benefits
• Education reimbursement
• Pretax commuter benefits
• Employee Assistance Program
• Charitable donation match
• 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $63,000 - $103,000 USD
The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Tock employees are eligible to receive equity in the company as part of their total compensation.
Tock's Growth

• Fast Company's "Most Innovative Companies" in 2021
• Built In's "Best Places to Work" in 2020, 2021, 2022, 2023, and 2024
• Chicago Tribune's "Game Changer" Award for industry innovation
• Reached a global customer base of 30 countries operating in 200+ cities
• Processed over $1 billion in prepaid reservations
• Featured in: The New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, and more

About Tock and Squarespace
Tock empowers restaurants, bars, and wineries with the tools needed to build successful businesses and deliver exceptional experiences. With a robust reservation and table management platform, thousands of businesses all around the world use Tock to generate revenue, increase covers, and keep guests coming back. In 2021, Chicago-based Tock became a part of Squarespace (NYSE: SQSP), a design-driven platform helping entrepreneurs build brands and businesses online. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers .
Our Commitment
At Tock, we embrace and celebrate the diversity of both our customers and employees. We are committed to equal employment opportunities regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.
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