The Role
Willow is the leader in Operational AI for the Built World. Our SaaS platform connects live, spatial, and static building data into a digital twin knowledge graph, helping campuses, healthcare systems, airports, and real estate portfolios reduce costs, improve energy efficiency, and operate smarter. Backed by Microsoft and major global institutions, Willow is scaling rapidly across North America and internationally.
Willow is expanding our sales team and seeking driven professionals with full end-to-end experience from prospecting and closing to post-sale account management. The ideal candidate will have a track record of selling into public sector institutions across healthcare, education, and aviation. We’re looking for someone who is passionate about the built world, curious and eager to learn, a natural problem-solver, and relentlessly customer-obsessed. This role is best suited for individuals who thrive in a fast-paced, high-growth environment.
Key responsibilities of the Sales Account Executive:
- Identify, target, and secure new enterprise customers to drive revenue growth.
- Generate and qualify new leads through various channels including partners, networking, and industry events.
- Deliver sales presentations and product demonstrations to prospective customers, highlighting the value and benefits of our SaaS solution.
- Ensure customers achieve their desired outcomes through the effective use of our SaaS solutions.
- Drive contract renewals and identify opportunities for upselling and cross-selling.
- Act as the primary point of contact for customer inquiries, issues, and feedback.
- Ensure timely and effective resolution of customer concerns.
- Develop and execute strategic account plans to maximize customer value and revenue.
- Monitor customer usage and adoption of our SaaS solutions, providing guidance and support to optimize their experience.
- Serve as a customer advocate within the company, collaborating with internal teams to ensure customer needs are met.
- Work closely with marketing, product, deployment, and customer support teams to align on strategies and support customer success initiatives.
Experience and qualifications
- 3+ years of experience in enterprise SaaS sales with a proven track record of landing and expanding accounts
- Strong knowledge of OT, IT, and IoT solutions
- Understanding of requirements of facilities teams, with the ability to act as a trusted customer advisor.
- Brings insight into market trends, secular challenges, and the business drivers behind customer pain points.
- Proficiency with modern sales and productivity tools, including Microsoft Dynamics, ZoomInfo, and Microsoft Office Suite.
- Background in operations, facility management, or project management is highly beneficial.
- Excellent verbal and written communication skills with the ability to present complex solutions in a clear and persuasive manner.
- Proven ability to build and maintain strong executive-level relationships, influencing decisions and driving long-term value.
We strive to have parity of perks & benefits across regions and while regulation differs from place to place, we believe that taking care of our people is the right thing to do.
• Flexible working arrangements
• Remote/hybrid working where applicable
• Competitive salary banding based on the work you do
• Embracing parenthood with parental leave
• Benefits insurance covering medical, dental, vision, life and disability
• 401K retirement plan with employer matching
• 20 days PTO plus public holidays
At Willow, we’re a global team that celebrates diverse backgrounds and fresh ideas. We believe everyone’s a leader—no matter your title—and we’re all about working smart, supporting each other, and showing up as our best (and real) selves. We’re proud to be an equal opportunity employer and are committed to making inclusion part of everything we do.
To find out more, visit the website: https://www.willowinc.com
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The Company
What We Do
Willow is a global technology company that delivers the oversight, insight, and foresight needed to change the way buildings and infrastructures are managed. We enable clients to understand, respond to, and anticipate complex facility conditions – in real time and over time – on one integrated platform. More than digitization, our approach breaks down silos to fuse data and skills. Whether for one building or an entire portfolio, Willow activates the potential of the built world to operate more securely, sustainably and efficiently.
