Account Executive - Public Sector - Burnaby

Posted Yesterday
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Burnaby, BC, CAN
In-Office
Mid level
Software
The Role
Sell RedMane�s SaaS case management and technology services to public sector and non-profit clients. Build pipeline through prospecting, demos, RFP responses, forecasting, and meetings; meet quotas and KPIs while coordinating bids and recording activity in CRM.
Summary Generated by Built In
Account Executive – Burnaby

Company Description

RedMane Technology LLC is an application software consulting and systems integration company based in Chicago. We deliver software solutions for
RedMane Canada is an application software consulting and systems integration company in Vancouver.  We deliver software solutions for our clients throughout the Canada and the United States by means of building new applications, implementing cloud and packaged systems, and/or modernizing legacy systems. In particular, we are focused to helping Indigenous communities across Canada use technology to transform how they support their most vulnerable citizens.

mCase is our newest offering.  It is our SaaS-based case management solution that is easy to use, fast to implement, and full of world-class features that solve real world problems. RedMane has earned an exemplary service reputation with every client. Our primary objective is to ensure the solutions we design and implement meet or exceed the needs of our clients for their mission critical systems.

We are a problem-solving company.  Technology is just our tool.

The Role

RedMane has a full-time opportunity for an experienced Account Executive based out of Burnaby, Ottawa, or Toronto as we continue to grow our Canadian practice. The Account Executive is responsible for developing and maintaining sales opportunities ranging from efficient implementations of packaged solutions with recurring revenue to larger multiyear, multi-million-dollar projects. The role will also focus to areas of RedMane expertise which include BI/Analytics, custom application development, systems integration, COTS software implementation as well as systems maintenance and enhancements.

A proven record of working within the Public Sector and experience working within Social Services or non-profits is of significant benefit to the role. This role must meet annual quota and KPI objectives and ensure consistent and profitable growth in sales revenues through positive planning, deployment, product demonstrations and presentations, and pipeline development activities. This role will identify objectives, strategies and action plans to improve short- and long-term sales and earnings.

Skills & Role Requirements
  • Develop sales strategies to increase pipeline and revenue growth.
  • Plan and strategize which segments and new organizations should be targeted for prospecting/cold calling.
  • Conduct prospecting/cold calling.
  • Support and execute sales campaigns.
  • Coordinate with the bid team, including writing proposal content when needed, to respond to requests for proposals.
  • Conduct Zoom, MS Teams, WebEx demonstrations to show mCase to prospects where appropriate  
  • Travel to tradeshows and onsite to prospects for presentations when needed.
  • Record all sales activities and emails within the SalesForce CRM.
  • Accurately forecast monthly, quarterly and annually.
  • Participate in ongoing training/education.
  • Skill set includes competitiveness, a “hunter” mentality, high energy, strong work ethic, the ability to manage time wisely, the desire to find and exceed the needs of potential customers, and the ability to meet and exceed goals.
  • Strong prospecting, sales, inter-personal and phone skills a must.
  • Knowledge of case management, human services, non-profit, or similar markets is a big plus.

In addition, the right candidate will possess these skills:
  • Knowledge and experience in principles and methods for showing, promoting, and selling products and/or services.
  • Experience in selling technology services and solutions in the Provincial, Federal and community government space.
  • Strong knowledge of the Health and Human Services sector.
  • Desired: Technical solutions engineering background, experience in commercial (non-government) sector

All professionals at RedMane are expected to possess these skills:
  • A strong ethical foundation, capable of thriving in an environment and culture where honesty, integrity, and accountability are core values.
  • A collaborative spirit, a team orientation, and a willingness and desire to contribute to the success of others.

We Offer You

RedMane has an environment that offers challenging and interesting work. A place where you can have fun and express your talent and creativity. You will be working side by side with like-minded peers in a non-bureaucratic environment where sharing knowledge is the norm. Everyone at RedMane shares a passion for making a real difference for individuals, communities, and the world.   

Additionally, we believe you should have fun and enjoy growing your career; we provide the supportive and empowering environment to make it happen. RedMane is very proud to offer employees professional and personal perks that include: 
  • A flexible work environment that includes hybridized locations and schedules with frequently catered lunches in the office.
  • Market based compensation with a full range of benefits including medical, dental, vision, RRSP short and long-term disability insurance, etc.


Skills Required

  • Develop sales strategies to increase pipeline and revenue growth.
  • Prospecting and cold calling targeted segments and organizations.
  • Support and execute sales campaigns and meet annual quota/KPI objectives.
  • Coordinate with bid team and write proposal content when needed (RFP responses).
  • Conduct product demonstrations via Zoom, Microsoft Teams, or WebEx (show mCase).
  • Record all sales activities and emails within Salesforce CRM.
  • Accurately forecast monthly, quarterly and annually.
  • Travel to tradeshows and onsite to prospects for presentations when needed.
  • Strong prospecting, sales, interpersonal and phone skills; hunter mentality and high energy.
  • Experience selling technology services and solutions in Provincial, Federal and community government space.
  • Strong knowledge of the Health and Human Services sector and public sector/social services markets.
  • Knowledge of case management, human services, non-profit, or similar markets.
  • Technical solutions engineering background and experience in commercial (non-government) sector.
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The Company
HQ: Chicago, IL
337 Employees
Year Founded: 2000

What We Do

RedMane is a software solutions and systems integration firm that helps health and human services organizations address their most complex challenges. Our expertise spans from child welfare and child support to eligibility, enrollment, benefits, and enterprise case management programs. We are a problem-solving company. Technology is just one of our tools. We offer services ranging from strategy and design to implementation, modernization, and optimization. RedMane is the premier implementation firm for Cúram-based systems in North America and a leader in cloud services. Our own mCase solution is revolutionizing case management. mCase is a purpose-built modern, flexible, and mobile cloud-based platform that easily supports any health and human services program, including those involving intake, assessment, eligibility, service planning, financial processing, and ongoing service delivery. It works in the office and in the community on mobile devices, even without Internet or cellular connectivity. And with its embedded analytics, organizations have insight to improve outcomes.

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