ESSENTIAL FUNCTIONS
- Work directly with customers via telephone and email to describe products and services in order to persuade prospects to purchase
- Educate customers on product offerings and services to improve their "online presence", explain pricing and answering their questions about our solutions
- Follow up with customers via telephone or email in a timely manner
- Identify customer issues and provide resolution to issues for our customers
- Consistently meet departmental sales goals of monthly revenue generated from sales activities while maintaining targeted customer satisfaction rates
- Continue to build your proficiency in our products, services, and processes to improve sales effectiveness
- Maintain accurate daily record of sales activity in Salesforce
- Performs other duties as requested by management
SKILLS & QUALIFICATIONS
- Associate’s degree or equivalent experience is preferred
- An entrepreneurial spirit. Taking the initiative to hit – then exceed – individual goals
- Polished written and verbal communication skills are a must
- Prior experience working in a high paced, evolving environment
- Strong customer focus
- Experience using Salesforce or similar CRM tools to nurture, track and report on lead
- Experience with or a desire to learn software-as-a-service sales
- Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast paced environment
- Ability to manage sensitive and critical client information
- Previous sales experience is a plus
Top Skills
What We Do
Introducing FRONTSTEPS — We are a resident engagement platform powering communities to be safe, informed, and efficient. Anyone can offer HOAs a website and document storage, FRONTSTEPS provides the opportunity to make a difference in a community. We are building the #1 software platform for HOAs, PMCs, builders, and security companies.
Why Work With Us
Our culture is vibrant and our employees share our company goals and core values. Work here because you're courageous and value taking care of the customer at all times, moving with purpose & urgency, and innovating & failing forward. Work here to meet smart, creative people who want to transform how the modern community functions.
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FRONTSTEPS Offices
OnSite Workspace