Account Executive (Houston, TX)

ULTRA MOBILE is seeking a talented Account Executive to join the Sales Team! Individual reports to Regional Sales Director.

This role is on the field and remote commuting within the Houston area. Must be local in the Houston area as the position requires field visits and commuting within this territory daily/weekly. 

ABOUT THE ROLE

The position is primarily responsible for driving the sales performance and related metrics of the associated territory in order to maximize company revenue across the indirect sales channel (both National Retailers and Independent Wireless Retailers in the territory). As an outside sales position—the rep is accountable for all activities contributing to the success of Retail locations under his / her responsibility, including but not limited to sales volume, Retailer inventory levels, training, relationship building, merchandising, small business consulting, and brand advocacy in a retail environment. Through the Rep's efforts in reinforcing “all things Ultra”, the ultimate goal is to grow the customer activation (sales)  and replenishment activities (reorders) of retailers who are: actively selling Ultra Mobile, sufficiently inventoried, properly merchandised, knowledgeable on Ultra Mobile products and services, and selling Ultra and Mint as a primary brand in the store’s portfolio.

Your usual day of awesomeness includes:  

• Increase customer activations in the assigned territory through
• Building relationships throughout the territory with Retailers, external partners, internal teams, and distribution partners to help drive the performance of the market(s).
• Gaining a share of mind with the Retailers through establishing relationships and training. This includes sales techniques, scripting, and portal training (sales system).
• Side by Side selling in key Retailers.
• Increasing and improving the visibility for both Ultra and Mint brands in-store through the impactful placement of merchandising materials, display maintenance, and planogram compliance.
• Promote ongoing replenishment of customers (reorders).
• Educate, excite, and train sales staff on service offerings, systems, events, contests, incentives, and processes to ensure sales.
• Maintain and build relationships with store personnel to ensure Ultra/ Mint is the premier brand that is offered in all Retail stores.
• Improve the Customer/Retailer experience within the retail environments by ensuring the retailer is knowledgeable of the plans and efficient with the Sales Portal.
• Resolve Customer and Retailer issues by taking ownership of the issue and accelerating up through Sales Ops support. Including follow-up.
• Instill a strong belief in the Ultra/ Mint Mobile brand.
• Report daily activity, store-level conditions, trends, and competitive data.
• Provide feedback on Retailer and consumer interactions and maintain an expert level of product knowledge for all Ultra/Mint products and services.
• Develop, implement, and maintain a business plan for the designated region, driving measurable results for stores.
• Conduct store visits and phone calls within the assigned territory.
• Continue to expand sales by establishing and maintaining Retailer contacts and through potential new Retailer leads that they see while out in the field or by getting referrals from existing Retailers.
• Implement targeted sales promotions/ contests.
• When applicable—meet or exceed assigned targets related to company metrics such as Net Ads (sales).
• Some overnight travel is required; frequency depends on region/territory.
• Travel by airplane may be required.

WHAT YOU BRING

• High School Diploma. 
• 2-5 years of wireless retail sales or training experience is strongly preferred.
• Bilingual (English/Spanish) preferred. Open to additional languages: Mandarin, Urdu, Arabic.
• Any combination of education and experience. 
• Highly self-motivated and independent team player.
• Prior success in meeting performance goals and requirements ( prepaid wireless industry experience preferred).
• Ability to take initiative and problem-solve.
• Attention to detail and ability to multitask.
• Strong organizational skills with the ability to coordinate and direct projects.
• Excellent verbal, written, and presentation skills.
• Proficient in Microsoft Office, including Excel, Outlook, Word, and PowerPoint.
• Must reside in a centrally-located area close to the assigned territory.
• Ability to work non-traditional hours to participate in evening and weekend events.
• The ability to speak multiple languages is a plus. 
• A valid driver’s license and 24-hour access to a vehicle is required.

WE ARE ULTRA & MINT MOBILE

We connect people to what’s most important in their lives: Easily, affordably and reliably. We strive to be California’s Preeminent Destination Employer. Oh yeah, we get it too! We understand what matters to you most. You’re an individual with unique needs, and we’re prepared to exceed any expectations you have for an ideal employer. 

We’re smart, strategic, and get things done without a lot of red tape or unnecessary politics. Everyone matters here and everyone has a voice. Expect to spend your time contributing to projects that really matter. We obsess over the employee experience. To start, we provide some of the most competitive salary, benefits, family leave, and vacation in Southern California. We believe in you and invest in you. Not just your career aspirations, but your life.

In addition, we’ve got a laundry list of perks you’ll brag about on insta -- Lunch every day prepared by our very own chef, healthy snacks, onsite gym, free massages, car wash services, and most importantly, a team atmosphere. We even raise the bar on well bars, including Espresso/Cappuccino/Nitro/Cold Brew Bar, Froyo Bar, Breakfast Bar, Snack Bar and a, well, you know, bar (after 5 pm).  

And if you feel intrigued right now reading, imagine the co-workers we have already attracted. This is the kind of team you’ll want to take home to mom or invite to your kid’s next birthday party. This is the kind of close-knit community happening here. Come check out how you can be part of Ultra & Mint! 

OUR VALUES – LET’S MAKE LIFE ULTRA TOGETHER!

• Ownership: We are all owners; be the outcome and get the job done.
• Action Biased: Be brilliant, proactive, and act with urgency.
• Embrace the Adventure: Be agile, adaptive, and thrive on change.
• Invent and Simplify: Never accept good enough.

$1,000 REFERRAL BONUS

Take a look at this job description, if you are the right person, please apply. If Ultra Mobile doesn't appear to be a fit for you, refer a friend or colleague and get $1,000. Let your friend or colleague know to provide your full name and email when applying to the job.  If we hire them and they stay for 90 days, you get $1000.  For more details of restrictions and rules, please email [email protected].

We are committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualification, experience, ability, and job performance.

In support of the Equal Pay for Equal Work Act, the range of starting pay for this role is $50,000 - $60,000.  This is not a guarantee of compensation or salary, actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, education, certifications, responsibility, and geographic location.  We also offer a variety of benefits including health, disability insurance, 401 (k), flexible spending accounts, EAP, education reimbursement, parental leave, unlimited vacation, bonuses, and company paid holidays.  The specific programs available will vary depending on state, start date, and employment type. Our recruitment team will be happy to answer any questions you may have.

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