You will provide structured sales and administrative support to Sales Account Managers, helping to ensure customer activity is accurate, timely and well coordinated. The role plays an important part in supporting day-to-day transactional sales activity, including tender creation, pricing and renewal administration, customer queries, reporting and CRM management. By providing accurate information and effective internal follow-up, you enable Sales Account Managers to focus on customer relationships, commercial activity and account delivery.
You will work closely with Sales, Operations and wider internal teams to keep customer activity moving efficiently and ensure a consistent level of service. The Account Executive is responsible for maintaining accurate customer and sales data, supporting compliance with GDPR, Information Security and internal sales processes, and ensuring queries and requests are handled promptly and escalated where appropriate.
What skills/experience do I need to be successful?
Experience supporting tenders, sales activities, pricing renewals, rate setting or comparable commercial administration;
Experience using CRM systems to maintain accurate customer information, data and records;
Experience handling customer queries and producing, checking and sending customer reports;
Strong attention to detail, with a structured approach to checking information and managing multiple priorities effectively;
Clear communication and collaborative working skills, with an awareness of GDPR, information security and the importance of careful customer data handling.
What sets us apart?
Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.
Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritize work-life balance, recognizing that your well-being matters. Find out more here.
Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.
What does hybrid working mean to us?
Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.
What happens next?
Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face-to-face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.
Ready to join us on our journey to digitise, decarbonise, and localize the future of energy? Apply now.
We're committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs. At the bottom of each of our adverts you can find one of our recruitment teams' contact details. Please reach out so we can discuss with you further.
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Skills Required
- Experience supporting tenders, sales activities, pricing renewals, rate setting, or comparable commercial administration
- Experience using CRM systems to maintain accurate customer information, data, and records
- Experience handling customer queries and producing, checking, and sending customer reports
- Strong attention to detail and a structured approach to checking information and managing multiple priorities
- Clear communication and collaborative working skills
- Awareness of GDPR, information security, and careful customer data handling
What We Do
SmartestEnergy is a B2B renewable-energy company and energy retail partner backed by Marubeni Corporation. It supplies flexible, reliable electricity solutions to businesses and communities, including fixed, renewable and structured energy products. The company also supports independent generators through trading, origination and routes to market, helping customers and partners understand and achieve net zero while enabling smarter, more sustainable energy decisions across the UK, US and Australia.
