Account Director

Reposted 7 Days Ago
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Dubai
Mid level
AdTech • Digital Media
The Role
The Account Director is responsible for driving partner growth, managing senior client relationships, developing key account plans, and generating new business opportunities while leading a team to deliver excellent results.
Summary Generated by Built In
About Us
Tactical is a full-service creative + innovation agency.

We produce world-class creative for global partners that include Spotify, Snapchat, Emirates & more.

Recognised as Campaign’s Independent Agency of the Year in 2024, we exist to solve business problems through creative that drives incredible brand growth.

Our core services are:
- Social Marketing
- Creative Strategy: Creative Idea Development
- Content Production: Design, Motion Graphics, Video Production
- Innovation

Who you are
You’re accountable for partner growth and “happy money.” You know how to build a client portfolio and spot relevant growth opportunities—whether within existing accounts or new business leads.

You’re a confident leader who can drive pitches, proactively generate opportunities, and independently manage senior client relationships at Director and C-Suite level.

Business Fundamentals

  • You own the commercials of the accounts in your portfolio and consistently deliver on target.
  • You are clear what great looks like in your industry and for your client portfolio, and constantly push your team to deliver excellence.
  • You are able to build and deliver key account plans with little to no assistance, ensuring your team tracks toward quarterly goals and objectives.

Client Relationships

  • We believe in relationships over transactions - You have proven you can add value to client relationships over the long-term.
  • You have shown a knack for quickly bonding with clients in business development.
  • Your relationships extend beyond professional into personal.
  • Clients rely on you for your strategic input and business / industry knowledge.
  • You can confidently navigate expectation management and can foresee and solve problems ahead of time.

Business Development

  • You can confidently extend your client relationships beyond day-to-day contacts and build a strong stakeholder map.
  • You are fully versed in your client’s offering, their business objectives and pain points and can easily define opportunities and proactively identify where Tactical can add value.
  • You relentlessly and constantly generate new leads, opportunities and relationships through proactive outreach and effort.
  • You support highly nuanced and extremely complex negotiations with multiple buyers and approval processes—handling objections and tough conversations with ease.

Leadership

  • Collaborate with cross-functional teams to craft and deliver commercially smart, forward-thinking solutions.
  • Stay ahead of industry trends, tech shifts, and the competitive landscape to inform your strategies.
  • Foster a culture of innovation within the partner’s organisation through workshops, presentations, and ongoing consultation.

What you bring

  • Extensive experience in account management, business development, or a related role.
  • Deep understanding of market trends, customer needs, and competitive landscape. Ability to manage multiple projects simultaneously and work under pressure.
  • Proven track record of achieving revenue targets and driving business growth.
  • Strong leadership and strategic thinking skills.
  • Results-oriented with a strong commercial acumen.
  • Excellent communication, negotiation, and presentation abilities.
  • Creative and innovative mindset.
  • Exceptional interpersonal skills with the ability to build trust and rapport with clients.
  • Highly organised with strong attention to detail.
  • Self-motivated and proactive in identifying opportunities for growth.

Why join us?

  • Work with industry-leading brands.
  • Be part of a forward-thinking, creative team.
  • Growth, learning, and killer projects.
  • Competitive salary & benefits.

And if you’re still with us at this point…

Please reach out to us if you feel this role suits you and your development needs. We champion people and kick-ass work. We’re always interested in meeting new people, hearing their story and being challenged.

Send us a note, tell us about yourself and let’s chat 💬

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The Company
Al Barsha
131 Employees
Year Founded: 2013

What We Do

Born from social and inspired by culture, we’re champions of storytelling across the platforms and technologies that shape the internet; today and tomorrow.

We work with global brands to connect the dots in a maze of swipe, tap, forgettable.

Independent Agency of the Year 2024 | Campaign ME
Most Innovative Company 2024 | Fast Company

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