Account Services Associate

Posted 20 Days Ago
Be an Early Applicant
Toronto, ON
Entry level
Information Technology • Consulting
The Role
The Account Services Associate will manage North American client accounts, understanding their business needs and leading teams to provide innovative digital solutions. Responsibilities include generating organic growth, overseeing project progress, forecasting revenue, and managing project financial health.
Summary Generated by Built In

About us

Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact today and serve as foundations for future growth.  Bold ambition. Practical action. Endless possibilities.

About the Role

Appnovation is hiring an Account Analyst to join the team managing a range of North American clients. The successful candidate will be expected to understand clients’ business needs and opportunities deeply. They will need the flexibility to shift account assignments as business needs require. They must also be able to lead agency experts to innovative digital solutions for their assigned clients. Experience in Digital Agency is a plus. 

As an Account Supervisor you will

  • Know the client’s business goals and how we can help achieve them.
  • Category and company knowledge is needed to understand what the client is trying to accomplish and how we can address that by applying agency skills and services.
  • Generate organic growth by understanding how agency services could expand to the client.
  • Establish yourself and the agency at the client as an indispensable resource.

Leading a project team

  • Understanding and command of the agency's work and how it contributes to client success.
  • Maintain full awareness of progress or lack of progress and be ready to correct courses as needed.
  • Be ready to focus/refocus the team when there is confusion or conflict.
  • Work in lockstep with Project Management on:
    • Project Planning
    • Status and Condition of Deliverables
    • Budget burn versus “doneness” of the work or conditions/milestones
    • Client perception/attitude - reaction, feedback, next steps
    • Team morale and productivity

Business Management

  • Forecasting client and project revenue and margin.
  • Monitor and manage progress towards revenue goals and projections.
  • Set up (In SalesForce) and manage the life cycle of opportunities and projects.
  • Monitor and manage the financial health of the whole account, cumulative of all projects.

What Appnovation has to offer

Appnovation’s development teams are collaborative, friendly and open, and with varied work. We encourage development both professionally and personally! Aside from work, we offer a people and culture-orientated, fun and dynamic environment.

Here are a few more reasons why you should apply: 

  • Work-life Balance
  • Lots of opportunities for personal and professional growth
  • Health Benefits Package
  • Mental Health Support
  • Personal Days Off
  • Fertility and Menopause Leave
  • Fitness Allowance
  • D,E&I Initiatives
  • And much more...


Thank you for your interest in a career with Appnovation Technologies! Please note that only those selected for an interview will be contacted.

 

At Appnovation, we recognize that diverse teams are the strongest teams. Diversity, Equity & Inclusion is not only something that we embrace - we celebrate it! We are proud to be an Equal Opportunity Employer and we encourage applicants from all backgrounds, lived experiences and industries to apply. Come join us at Appnovation, and learn more about how we stay true to our company values as we build better lives through better digital.

Accommodations are available upon request throughout the recruitment process.

Top Skills

Salesforce
The Company
Atlanta, GA
372 Employees
On-site Workplace
Year Founded: 2007

What We Do

Inspiring Possibility
Appnovation is a full service digital consultancy with experience and capacity to meet the needs of even the largest most complex of organizations in the world. Our services portfolio enables us to offer clients the best of experiences when working with our teams so as to make sure we keep the focus on their needs, customers and delivering tangible value to the business. End to end services; endless ideas.

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