Account Director

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
80K-85K Annually
Senior level
Other
The Role
Lead annual giving and digital marketing consulting for nonprofit clients, including healthcare systems, universities, and arts organizations. Build trusted client relationships, manage accounts and delivery teams, conduct fundraising assessments, provide strategic counsel, oversee omnichannel campaigns, support renewals and business development, and contribute to thought leadership. The role requires strong writing, presentation, analytical, project management, and client service skills, with occasional travel of up to 25%.
Summary Generated by Built In

BWF Zuri is the nonprofit sector’s most comprehensive fundraising consulting firm, helping organizations thrive in a rapidly changing landscape. As donor participation declines, competition for attention intensifies, campaign goals get larger, and technology and AI continue to reshape engagement, nonprofits need partners who can deliver both vision and execution. That’s BWF Zuri.

We support every stage of the donor and donation journey, from the systems and programs that power engagement to the communications and strategies that inspire philanthropy, to the expertise required to secure transformational gifts and deliver exceptional donor experiences.

By combining deep industry expertise, innovative methodologies, and specialized talent, BWF Zuri helps organizations strengthen fundraising performance, deepen donor relationships, and create lasting impact in a new era of philanthropy.

BWF Zuri was established in 2026 by combining the two established companies of Bentz, Whaley, Flessner, and Associates and Zuri Group.


Overview: As a Director of Annual Giving and Digital Marketing, you will use your expertise to provide support to clients from healthcare systems and academic medical centers, colleges and universities, arts and cultural organizations, and many other nonprofits to advance their missions. In this role, you will use your expertise to provide support to clients from healthcare systems and academic medical centers, colleges and universities, arts and cultural organizations, and many other nonprofits to advance their missions. The ideal candidate will have a strong foundation in client services/customer success, annual and mid-level giving programs, and digital marketing across the nonprofit sector. This position will rely heavily on project management experience, ability to prioritize multiple projects and deadlines, and proactive time management. The ability to exercise initiative, independent judgment, and accountability for various processes and projects is crucial. Excellent writing skills are critical to support projects that require written work product. Strong communication and presentation skills are necessary to engage with clients.
 
The director will work with client-facing engagement teams to conduct assessments and other consulting projects to advise clients on base-level giving strategy. This position will also serve as an account manager for agency clients, leading a full-service team delivering strategy, creative, and production for omnichannel campaigns.
 
This position works collaboratively with clients, consultants, and support staff. This position will frequently partner with and learn from industry-leading consultants as they help clients to discover solutions to their operational challenges.

Essential Functions

  • Establish trusted advisor relationships with clients and ensure a high level of customer satisfaction.
  • Conduct assessments and subsequent deliverables in areas of digital fundraising, digital marketing and annual giving.
  • Manage client partner accounts and their assigned team members, including subject matter experts and project coordinators.
  • Provide high-level strategic counsel to clients and bring in subject matter experts as necessary.
  • Use tools such as the Partnership Status Report and BWF dashboards to lead client partnerships through data and strategy.
  • Participate in service development to ensure BWF continues to offer the products most needed by our clients.
  • Assist in business development initiatives as necessary, including sales presentations, marketing activities, and discovery calls.
  • Initiate and lead contract renewal discussions.
  • Contribute to the development and maintenance of methodology for managed service annual giving and digital marketing deliverable ensuring that team members adopt methodology.
  • Meet utilization goals related to billable client work.
  • Support firm-generated thought leadership by creating written content and engage in speaking opportunities to promote expertise in philanthropy through firm and industry publications, conferences, or events.
  • Participate in ongoing internal activities as a productive and active member of the firm. These may include orientation and ongoing trainings, firm-wide client review meetings, and other skill-building activities.
  • Other duties as assigned.

Qualifications

  • 5+ years of work experience related to annual giving and digital marketing in a healthcare, academic medical center setting, and/or non-profit organization. 
  • Excellent communication and presentation skills, both written and verbal.
  • Ability to work independently and as a part of a team.
  • Analytical skills, both qualitative and quantitative, and a solid strategic thinking ability for report writing.
  • Solid time management skills and the ability to manage multiple priorities simultaneously.
  • Ability to work independently and as a part of a team.
  • Bachelor’s degree or equivalent work experience
  • Ability to create a strong, positive initial impression and maintain a solid professional credibility.
  • Commitment to an inclusive workplace culture.

Work Environment/Conditions

  • This position can be remote or based in our Minneapolis office (locally based consultants are expected to maintain a hybrid office present)
  • Position requires ability to work in a stationary position for majority of workday
  • Continuous use of computer
  • Frequent communication with team and clients via zoom and in person
  • This is an exempt position that requires at least 40 hour of work per week but due to the nature of this role, additional hours are required when deadlines need to be met
  • Overnight travel to client sites, conferences or firm meetings is sometimes required (up 25% of time)

Please note: The official title upon hire will be Director of Annual Giving.
Compensation and Benefits
Annual base salary range of $75,000 to $85,000, depending on experience. 

BWF offers a comprehensive benefits package including:
  • Paid holidays, PTO and volunteer time off.
  • 401(k) retirement plan with employer contribution.
  • Medical, dental, and vision insurance with HSA and FSA (medical and dependent care) options.
  • Employer paid basic life insurance, short and long-term disability.
To apply please submit a resume and cover letter. Applications will be reviewed on a rolling basis and accepted until the position is filled. Interested applicants are encouraged to apply early.
Location

Applicants may reside in the following states: AR, CO, FL, GA, IL, MA, MD, MI, NE, OH, OR, SC, TN, TX, and WI. Due to FL legislation, BWF Zuri is required to participate in e-verify.


BWF Zuri is a safe, inclusive workplace for people of all backgrounds and walks of life. We encourage applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions, and ages, as well as veterans and individuals with disabilities. Some candidates may see a long list of job requirements and feel discouraged because they don’t match every single bullet point – we suggest, please apply anyway. We value potential, curiosity, and willingness to learn, and we are committed to providing training and support to help our employees grow and develop their skills.

Skills Required

  • 5+ years of work experience related to annual giving and digital marketing in healthcare, academic medical centers, and/or nonprofit organizations
  • Excellent written and verbal communication and presentation skills
  • Ability to work independently and collaboratively as part of a team
  • Qualitative and quantitative analytical skills with strategic thinking ability for report writing
  • Strong time management skills and ability to manage multiple priorities simultaneously
  • Bachelor's degree or equivalent work experience
  • Ability to establish a strong professional impression and maintain credibility
  • Commitment to an inclusive workplace culture
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The Company
HQ: Minneapolis, MN
147 Employees
Year Founded: 1983

What We Do

BWF is an international fundraising consulting and services company headquartered in North America. As both experts in complex philanthropy and the leading innovator in the field, we bring both a global perspective and local know-how, providing deep cross-sector strategic and tactical solutions to advance our clients fundraising abilities. It’s why clients turn to us as their trusted partner, expanding their knowledge and abilities through our panoramic view of philanthropy. Not only do we stimulate the industry through thought leadership, but we are an incubator of multidisciplinary “next practices,” always testing new ideas and exploring innovative ways of doing things. For nearly 40 years, nonprofits throughout the United States and across the globe have turned to BWF to empower philanthropy for their organizations. We’re ready to do the same for you. Contact us today at [email protected] or visit bwf.com.

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