Account Director

Posted 7 Hours Ago
Be an Early Applicant
2 Locations
In-Office
Expert/Leader
AdTech • Marketing Tech • Analytics
The Role
Leads pharmaceutical and healthcare agency accounts by providing strategic client guidance, managing account finances, developing brand plans, presenting recommendations, identifying growth opportunities, and maintaining client satisfaction. The role also oversees multidisciplinary collaboration, mentors junior staff, monitors competitive and industry trends, and applies expertise in digital marketing, Veeva systems, FDA regulations, market research, brand strategy, and advertising compliance.
Summary Generated by Built In

Reset your expectations of a health and wellness agency. From our inception, Fingerpaint has been driven by an unstoppable collective spirit of possibility. It's that curiosity that's at the heart of everything we do. From our legendary people-first culture to the hundreds of Fingerpainters who define us, we've reimagined what it means to be a healthcare and wellness advertising agency. Here, creativity happens naturally—we attract top talent and give them a space to grow and collaborate.

The Opportunity: Role Summary

We are seeking a highly motivated and talented Account Director to join our dynamic team. The Account Director role will be responsible for providing leadership in account management, including day-to-day account activities and strategic guidance to clients. You must have a solid understanding of all things digital. You will be responsible for staff development and financial management, which includes proactive opportunities, and lean into industry trends and leverage lateral learning.

Note: Requires travel.

Key Responsibilities

Core Function:

  • Take ownership of the financial health of accounts.
  • Deliver strategic client presentations, recommendations, and annual brand plans.
  • Communicate strategy and tactical plans effectively across large multidisciplinary teams.
  • Maintain strong client relationships, ensuring overall satisfaction with the team and agency.
  • Identify and cultivate client opportunities.
  • Management and mentorship of junior team members.
  • Actively monitor the headlines for current brand and competitor news trends, and white space opportunity.

What You'll Bring: Required Qualifications

  • Education:
    • Bachelor’s degree or higher.
  • Experience:
    • 8 to 12 years of experience in a pharmaceutical or healthcare marketing agency.
    • Effective presentation, mentorship, and client-facing skills.

Specialized Knowledge:

  • Solid understanding of Veeva systems and client requirements.
  • Understand brand fundamentals (positioning, messaging, creative concepts) and how they all work together.
  • Possess deep knowledge of category and competitive set, as well as client pipeline.
  • Understand FDA rules/regulations and life cycle of a brand.
  • Fluent in market research methodology and approaches.
  • Excellent understanding of the digital marketplace and ad formats.

Skills:

  • Master of industry trends and guidelines (eg, CAN-SPAM, privacy policy, etc).
  • Ability to think strategically, creatively, and collaboratively.
  • Ability to effectively lead and collaborate with multiple team members.

Preferred Qualifications (Nice to Have)

  • Media, analytics, and measurement experience.
  • Advanced degree (e.g., Master's, PharmD, PhD).

Fingerpaint Group provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Skills Required

  • Bachelor's degree or higher
  • 8 to 12 years of experience in a pharmaceutical or healthcare marketing agency
  • Effective presentation, mentorship, and client-facing skills
  • Solid understanding of Veeva systems and client requirements
  • Knowledge of brand positioning, messaging, and creative concepts
  • Knowledge of category, competitive landscape, and client pipeline
  • Understanding of FDA rules, regulations, and brand life cycles
  • Fluency in market research methodologies and approaches
  • Understanding of the digital marketplace and advertising formats
  • Knowledge of industry trends, CAN-SPAM, and privacy policies
  • Ability to think strategically, creatively, and collaboratively
  • Ability to lead and collaborate with multiple team members
  • Media, analytics, and measurement experience
  • Advanced degree such as a Master's, PharmD, or PhD
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The Company
HQ: Saratoga Springs, NY
400 Employees
Year Founded: 2008

What We Do

Fingerpaint is a marketing and advertising company that offers marketing, web design, and advertising services. Reset your expectations of a health and wellness firm. Independent by design and built on a foundation of empathy, Fingerpaint is biopharma's commercialization partner for analytics-enabled integrated solutions. At its core is an award-winning global team of more than 580 people who are committed to creating and executing meaningful brand experiences for healthcare providers, care partners, and patients. Fingerpaint was founded in 2008 on a radically simple ideal: Put people first. Thirteen years later, it continues to pay off. Our people-first philosophy attracts top talent and gives them a space to thrive. Our strict no-titles, no-offices, no-egos structure creates an environment in which collaboration and creativity happen naturally. This level playing field lets us learn more from one another, integrate our services and teams better, and, ultimately, create work that solves our clients’ most complex marketing challenges. Learn how we never paint by number at fingerpaint.com.

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