Account Director, Palladian Partners (Contingent)

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Hiring Remotely in United States
Remote
108K-131K Annually
Healthtech
The Role
We’re excited to share an upcoming opportunity pending a contract award and are connecting with qualified candidates in advance. Once we identify the right candidate, we anticipate extending a contingent offer, with employment dependent on final award confirmation and funding. 
 
At Altarum, we’re driven by a simple but powerful mission: improving the health of individuals with fewer financial resources and populations underserved by the healthcare system. We partner with federal and state agencies to design and deliver solutions that make a real, measurable difference. 
 
In this role, you’ll join Palladian Partners, Altarum Enterprise’s full-service marketing and communications team, collaborating with colleagues across disciplines to deliver innovative, high-impact solutions for our clients.
 
Account Directors manage complex work, projects, and teams, from the conceptual phase to execution and evaluation; have demonstrated specialized knowledge of their discipline (e.g., strategic communications, marketing, PR, digital strategy); design integrated solutions; ensure quality work product; and manage and develop talent. Client-facing directors manage key accounts with little supervision and coordinate up, down, and across teams and accounts to communicate daily with teams regarding client needs. Account Directors have a proven track record of developing and maintaining strong client relationships.  
 
 

What You'll Do

    • Oversee and direct planning, research, content, and strategy development of complex efforts 

    • Be a trusted advisor to clients and external partners who touch the client’s business, as well as with internal project teams 

    • Take responsibility and accountability for larger projects, including the work and the process 

    • Create momentum within the team to deliver high quality work and identify opportunities to drive growth 

    • Think one step ahead, identifying potential opportunities and next steps needed, flagging risks, and coming up with solutions for how the team can fulfil or overcome them 

    • Provide direction and feedback to junior team members in daily and ongoing responsibilities; mentoring them for growth within the team 

    • Design and implement process improvement efforts in strategic and innovative ways  

    • Prioritize and delegate assignments and requirements, as needed 

    • Model and encourage company values 

    • Influence decisions and drive change 

    • Participate in the hiring and onboarding of new team members 

    • Help drive the new business process including organic growth 

What You'll Bring

    • Bachelor’s degree or higher in communications, public health, or related field 

    • 8+ years of experience in communications and/or project management; health focus preferred 

    • Prior communications firm and/or government or government consulting experience preferred 

    • A Ph.D. may be substituted for 3 years of required experience with a master’s degree or for 4 years with a bachelor’s degree 

      • Strong written and verbal communication skills 

      • Action-oriented, organized, proactive, and adaptable approach to complex account and team management and development 

      • Demonstrated track record in building team and client relationships and delivering programs 

      • Broad-based exposure to all skill areas, including discipline (e.g., strategic communications, marketing, PR, digital strategy), news business development, writing and presentations, media relations, and consultative selling 

      • Demonstrated attention to detail and commitment to customer service 

       

Why Join Our Team?

  • Lead high-impact, integrated communications work from strategy through execution and evaluation, helping shape solutions that solve complex client challenges.
  • Serve as a trusted advisor to clients and partners while building strong relationships and driving momentum across accounts, teams, and workstreams.
  • Grow and mentor talent by guiding junior team members, providing thoughtful feedback, and creating an environment where people can do their best work.
  • Join a team that values proactive leadership, smart problem-solving, quality work, and continuous improvement while contributing to new business and organic growth.

Where You'll Work

  • Remote with occasional in-person collaboration days
  • If you’re near one of our offices (Silver Spring, MD; or Novi, MI), you’ll join us in person one day every other month (6 times per year) for a fun, purpose-driven Collaboration Day. These days are filled with creative energy, meaningful connection, and team brainstorming!
  • Non-local employees will join these days virtually and may be asked to join us occasionally in-person.

Work Eligibility & Requirements

  • Candidates must be currently eligible to work in the United States; sponsorship is not available.
  • All work must be performed within the continental U.S. for the duration of employment, unless required by contract.
  • Ability to work core hours aligned with Eastern Time, unless otherwise approved by your manager.
  • Remote employees must maintain a dedicated, ergonomically appropriate workspace free from distractions, with reliable internet and a mobile device that supports efficient work.

Federal Clearance & Badging

  • Because this role supports federal clients, you’ll need to complete a federal background investigation to determine your suitability for federal employment.
  • You may also be required to obtain an HHS Personal Identity Verification (PIV) Badge in addition to Palladian’s standard background process.
  • Learn more about the federal suitability and PIV process here: https://ors.od.nih.gov/ser/dpsac/applicants-employees/DPSAC-process-overview/adjudication-branch/Pages/suitability-criteria.aspx

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The Company
HQ: Ann Arbor, MI
284 Employees
Year Founded: 2001

What We Do

Altarum is a nonprofit research and consulting organization that creates and implements solutions to advance health among at-risk and disenfranchised populations. We're driven to solve tough problems for the greater good, and we do so by working closely with government insurance programs to conceive of and implement improvements to address the unique population health challenges of their beneficiaries. Our solutions are holistic, enabled by technology, and intently focused on prevention and appropriate care. From low-income children to frail elders, we help the most vulnerable in society, those whose health is negatively impacted by social determinants. Our wholly-owned subsidiary, Palladian Partners, expands on this work through health communications. Altarum has a dynamic and entrepreneurial culture, a purpose-driven mission, and a firm commitment to diversity and inclusion. We're also making an outsize impact in our work with some of the most influential institutions in health and health care. Our work environment is friendly and our benefits package generous. Ready to check out our opportunities?

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