The Role
The Account Director will lead client relationships, manage projects, support business growth, and ensure client satisfaction while delivering innovative marketing solutions.
Summary Generated by Built In
Who We Are
Hi! We’re AntiSocial, a social first digital marketing agency powered by people who love to create. Our work spans industries and disciplines, from conceptual campaigns and strategic media plans to creator partnerships, influencer strategies, and content production for leading brands around the world. As part of Thinkingbox, we bring creativity, collaboration, and innovation to everything we do.
At AntiSocial, you’ll join a diverse and talented team that delivers bold campaigns and innovative solutions for some of the world’s top brands. Our culture is one of collaboration, creativity, and connection. Whether it is brainstorming with colleagues, hanging out with our office dogs, or enjoying weekly events, we keep our work environment vibrant, inclusive, and fun. Each year, we also encourage our people to spend a month exploring the world, whether that means working from another office or even from the beaches of Mexico, to expand their perspectives and bring fresh inspiration back to the team.
The Opportunity
AntiSocial is looking for an Account Director to join our growing team in Los Angeles. We are looking for a senior partner and confidant for clients who can bring creative, thoughtful, and innovative projects to life. The Account Director is responsible for providing strategic and tactical leadership for key existing client relationships, as well as leading client growth and uncovering opportunities for us to continue to do bigger, bolder, and more work for our clients.
What You’ll Be Doing
- Manage and develop senior level relationships with both existing and new clients
- Operational and strategic management for client relationships, client satisfaction and deliverables, and overall quality of projects
- Work within a collaborative, creative and development team
- Produce big results while maintaining a positive attitude and having fun
- Support producers with managing client requirements, communications and balancing project schedules and budget
- Leverage a strong working knowledge of social production to effectively speak to process, timelines, and requirements both internally and externally, ensuring smooth execution across high-volume social work.
- Contribute to a culture of excellence around creative use of social media in advertising and marketing
- Support the Managing Director on new business pitches working collaboratively with other departments
- Work with clients in proactively identifying new business opportunities
- Ensure wider team members are kept informed of market opportunities
- Act as a leader for social media marketing, content creation, creative ideation
- Ensure project profitability across all client projects and deliverables
- Provide senior management with reports on performance, team and project status, and upcoming opportunities
- Monitor capacity of team members and adapt to change, with a close eye of risk assessment and mitigation
- Leading annual planning sessions with clients to ensure we’re acting as a strategic partner with an eye on further business changes and needs
- Show proven growth with client revenue while growing close partnerships with our clients
- Responsible for a portfolio of multiple clients, managing own ability to offer support across each client ensuring team is supported and offering the highest standard of client servicing
What You’ll Bring
- 6+ years of account management at a social or digital agency
- Knowledge and passion for the social and digital world
- A proven track record of hitting client growth targets and delivering consistent revenue
- Self-motivated with strong initiative
- Outstanding leadership skills with a can do attitude
- Extremely organized and can multitask like a wizard
- Excellent verbal and written communication skills
- Excellent presentation skills
- A solid understanding of social production workflows, deliverables, and processes with the ability to confidently represent this knowledge to clients and internal teams
Equal Opportunity
At AntiSocial, we’re committed to creating an inclusive environment where everyone feels valued, heard, and empowered to thrive. We believe that diversity is our creative strength – it's the range of perspectives, experiences, and backgrounds that fuels our best ideas and most innovative solutions. We welcome and encourage applicants of all races, ethnicities, genders, identities, abilities, ages, sexual orientations, and backgrounds to apply. Your voice matters here.
To Apply
Thank you for your interest in joining our team. Please submit your resume along with links to your online portfolio as part of your application (if applicable). Due to the volume of applications we receive, we’re unable to respond to every submission. However, all applications are kept in our talent database and will be considered for future opportunities.
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The Company
What We Do
Thinkingbox is a brand experience agency shaping the future of brands through craft and curiosity
