Account Coordinator

The Opportunity

This is an entry-level position perfect for organized and analytical individuals looking to start their careers in digital marketing.

A jumping-off point into the world of advertising and B2B SaaS, the Account Coordinator supports their colleagues and clients in the effective execution of paid digital advertising programs.

The successful candidate will be located within Canada and can expect to earn between $47,500-$56,000 CAD/year, as part of a complete, competitive package. At Outshine, we're committed to fair and growth-oriented compensation, and tend to see most Account Coordinators join our team around the mid-point with variations depending upon relevant skills and experience.

Role & Responsibilities

As a Coordinator at Outshine, you help our teams deliver an exceptional experience to our clients by supporting internal project/team management. In your role, you will: 

• Keep us on track. You monitor tasks, deadlines, documentation, and requests, and by managing your time carefully and communicating clearly, you ensure that nothing gets missed and we maintain the highest standards of service delivery. This includes attending conference calls, answering emails, coordinating meetings, assisting in the preparation of presentations and weekly reports, and reviewing work to ensure it’s error-free.
• Keep clear records. You are a clear and competent note-taker, and you keep documentation up-to-date and clean. You prepare action items and decision records so our team and clients always feel like they can quickly see and understand how our work is progressing. 
• Keep us on budget. You are responsible for monitoring and reporting how we are pacing against campaign budgets, so we can quickly make adjustments.
• Keep learning. You prioritize understanding your clients and their businesses, taking on new tasks in-platform, learning about the B2B SaaS industry, and furthering your own digital advertising knowledge base. 

Key Competencies

• Proficient working in the Google suite of products (Docs, Sheets, Gmail, Slides) and can effectively create, format and proofread shared client deliverables 
• Above-average organization, communication, and time management skills
• A demonstrated interest in digital marketing through past roles, work-terms, or side projects
• Digital/marketing certifications are an asset, such as Google Analytics, Google Ads, etc.

To be the best fit for this role, you’re:

• Detail-Oriented: Hyper-focused on the details and their impact on the bigger picture 
• Optimistic & Collaborative: You maintain a positive outlook in challenging times, and working on a team to solve tough problems motivates you 
• Proactive: You prioritize forward momentum on projects and in your own development 
• Analytical: You exhibit a probing mind and draw insights from data 
• Growth-Driven: You believe talent and performance can be developed through effort and persistence 
• Efficient: You produce significant output, avoiding wasted effort where possible
• Honest & Ethical: You don’t cut corners; you do what is right, not convenient
• Driven: You expect personal and team performance to be nothing short of the best

Benefits

Our people are our greatest asset, and we don’t make any mistakes about that. We invest massively in our team, offering:

• Competitive vacation time, your birthday off, and two days/year of volunteer paid time off
• Family or single enrolment in our group health and dental plan (we pay 80%, you pay 20%)
• Additional health benefits, including a $350/year wellness budget, an employee assistance program, and flexible working hours
• RRSP matching up to 3% of your salary
• Extensive internal training programs, plus individual allowances for external training opportunities available at every stage of your career
• Monthly cell phone allowance
• and more…

Outshine's office space is located in Halifax's North End, and we have embraced a hybrid work model where teammates can choose the work arrangement that’s best for them—remote, in-office, or both. While we prefer local candidates (Nova Scotia) for entry-level positions to facilitate in-person learning and growth, we welcome applicants from across Canada.

We also offer:

• An allowance to set up your home workspace
• Opportunities for team connection, including two in-person team-wide events each year (onsite in the Spring and offsite in the Fall), as well as online opportunities (virtual trivia, meditation hours, cooking classes, and more)
• Best-in-class tech stack, including Slack, Zoom, Looker, Asana, and Loom
• A comprehensive, virtual onboarding experience intended to introduce colleagues to our work and each other

About Outshine

Outshine is a team of digital marketers that drive revenue growth for the world’s most exciting B2B SaaS companies. We drive that growth through digital advertising, deep expertise in data, and a relentless focus on client experience.

When it comes to our work, it’s hard to beat the scale of our clients. We enjoy the luxuries of being headquartered in Halifax while serving a global clientele every day. Our work is spread throughout North and South America, Europe, Australia, and beyond.

Want to Learn More?

Check us out on Glassdoor or connect directly with one of our teammates to find out what it’s really like to work at Outshine.